Reviews (110)

Overall rating
4.3
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for efficiently handling large and complex order imports, especially during busy periods like the holiday season. Its template system and intuitive data mapping features support various platforms, including WooCommerce and Magento, making the import process smoother. The flexibility to test and delete imports without penalty is particularly appreciated, allowing for necessary adjustments before finalizing. Customer support is consistently recognized for being responsive and providing personalized assistance in data mapping and troubleshooting.

March 17, 2021

We were able to successfully import over 150,000 orders into Shopify from our legacy platform using the EZ Importer app. The process went very smoothly. We appreciate the great functionality and customer support! We'll continue to use EZ Importer for our importing needs in the future!

PowerAbs™
United States
About 1 month using the app
February 6, 2020

I used this app to help med import orders from one Shopify store to another. This app was really easy to use and everything worked well. The support was fast, friendly and very helpful. I recommend this app.

Supps
Sweden
About 1 month using the app
April 26, 2018

This is a very intuitive and easy to use app to import orders from other systems/ sources! Ralph was very helpful and responsive in answering all of our questions and providing additional suggestions and insights.

We would definitely use this app again if ever needed and explore other Highview Apps as well due to the positive experience working with Ralph!

Palladium Uk
France
About 1 month using the app
December 4, 2018

I was very impressed with the ease of use, the clear instructions. I was even more impressed with the speed of the technical support. Ralph was super-helpful
IR

ladybirdplantcare.co.uk
United Kingdom
About 1 month using the app
March 25, 2019

Great customer service from EZ Importer! Provided quick feedback and solution to some queries we had.

Deliveroo Kit - Hong Kong
Hong Kong SAR
28 days using the app
November 1, 2018

I used this app to migrate all orders from an old obsolete Shopify POS account, following the introduction of multi-location inventory, to our current Shopify account.
Great support team who assisted with all stages in the process; from the data mapping to crisis management when I overlooked the impact of not automatically archiving the imported orders.
Very happy with the app and the results from using it. Can't thank Ralph enough for all his help.
Do not make the same mistake as myself and overlook the chain of events triggered following the import of these "new" orders if not automatically archiving. Our first attempt at the import of nearly 3,000 orders, started to affect inventory and order management, triggered automated order confirmation emails, product reviews etc.
The only issue we had with our second import attempt related to refunded or partially paid orders. As these were not fulfilled and paid, they were not automatically archived following the import.

Sir Plus
United Kingdom
28 days using the app
September 8, 2022

Elizabeth was simply amazing. She helped not only with a transfer from one shopify website to another, but also showed great patience with the amount of questions that we asked her, and all within 2 hours of an email. Simply amazing. Keep up the great work

Dew Products
United Kingdom
28 days using the app
December 11, 2018

We used this app to bulk import late addresses from our recent kickstarter. The app works incredibly well! Haven't had any issues and ended up using it for a few other imports - overall a really time saver and the app is well thought through. I can't speak to the customer support because i never had a reason to reach out. I can def recommend this app if you wanna import some orders.

Holstee
United States
27 days using the app
September 5, 2018

We used this app to move our client lists over from an existing very old website. It took a few attempts since they titled the data very differently but with the developers help we were able to successfully mover over a lot of data. We would highly recommend.

Epic Water Systems
United States
27 days using the app
August 5, 2018

I dealt with Ralph (CEO) for EZ Importer. I was ready to call it quits when it didn't work the first time (and I am brand spanking new to Shopify), he offered to do a refund because I wasn't getting it right but he also offered to help me if I was willing to give it another try.
So I gave it another try and he went way above and beyond to help me get things working properly.

If it were not for his amazing customer service and willingness to help, I would probably have spent even more money, hiring one of Shopify's help staff.

Thanks for what you did Ralph. MUCH appreciated!

Regards,
Mike's Phyto

Phyto Man
United States
27 days using the app