Reviews (243)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining the shipping process directly from Shopify, highlighting features like automatic tracking numbers, address error detection, and parcel presets. They find it easy to use and reliable across both free and paid plans. The customer support is noted for its responsiveness in resolving issues, enhancing both merchant operations and customer service experiences.

March 12, 2024

Great app - simple and easy to use. We had been looking for a solution that integrates directly with Aus Post to streamline postage costs and the postage process. Ian and the team at Bitnext have done a fantastic job - highly recommend.

Skincare Society
Australia
20 days using the app
Bitnext replied March 13, 2024

Glad to hear it, thanks for the review!

April 11, 2024

Ez Label is user friendly and the support is top notch, easy to install and very straight forward app

Jouly K
Australia
About 1 month using the app
Bitnext replied April 14, 2024

Great to hear, thanks for the review!

May 19, 2024

Fantastic app for my small side business.

Just Print It 3D
Australia
7 days using the app
Bitnext replied May 20, 2024

Thanks for the review, glad to help small Aussie startups!

May 19, 2024

Working well for me!

Jetcast
Australia
12 days using the app
Bitnext replied May 21, 2024

Glad to hear it, thanks for the review!

April 18, 2024

Coming up with 'Service Unavailable' today when trying to do the orders. Not ideal when in a rush.

TARKINE RUNNING
Australia
8 months using the app
Bitnext replied April 21, 2024

Hi There, in the past 3 months we have recorded a total of only 5 minutes of downtime. This is a service availability percentage of over 99.99% which is well above most industry standards.

In this case an update to a third party dependancy was causing an issue but the issue was quickly identified and rectified within a couple of minutes. Please bear in mind software is non trivial and from time to time issues may arise but we always aim to resolve them quickly with minimal interuption.

March 16, 2024

Very easy to use, there is no subscription which is always a bonus when starting a new business.

Can customise the shipping label size and automates with MyPost Business seamlessly.

Ranger Letrics™
Australia
15 days using the app
Bitnext replied March 17, 2024

Thanks for the review!

February 13, 2024

Found it very easy to install and use. Been using it for a few months now & couldn't be happier with it. Recommend.

EEZY™ - The Original Fabric Comb
Australia
3 months using the app
Bitnext replied February 15, 2024

Glad to hear it, thanks for the review!

March 4, 2024

It just works, very easy to use and saves a lot of time.

Tech-Tone Mutes
Australia
6 months using the app
Bitnext replied March 6, 2024

Glad to hear it, thanks for the review!

May 11, 2024

Simple to use and work well with auspost integration

Yes Charlie Records
Australia
1 day using the app
Bitnext replied May 16, 2024

Thanks for the review!

April 7, 2024

Very convenient and fast

Maker's Leather Supply Australia
Australia
6 months using the app
Bitnext replied April 10, 2024

Thanks for the review