EZ Notify ‑ Slack Integration

EZ Notify allows you to easily integrate your Shopify store with Slack.

Get started in less than a minute! Just click the "Add to Slack" button to connect your Slack workspace and select the type of event to send to your channel.

BASIC PLAN FEATURES

The features below are completely free and you don't need to be on a paid Shopify plan to use them.

Order Events

EZ Notify will send order notifications to the Slack channel of your choosing. Simply register the order event you want to show up in your Slack workspace and start getting notifications right in Slack!

Have multiple stores? No problem, install EZ Notify on each store and you can configure it to send notifications to the same Slack workspace!

You can select from the following order events:

• Created
• Updated
• Paid
• Canceled
• Deleted
• Partially Fulfilled
• Fulfilled

Each event can be configured to be sent to your chosen Slack channel.

Use slash commands to retrieve data from your Shopify store on demand, without leaving Slack!

With slash commands, you can instantly query live data from your Shopify store directly in Slack. Could come very handy especially for your customer support team.

A few use cases:

• Get the current status of an order.
• Get the current stock level of a product.
• Get a quick summary of important customer information such as their contact info, location, tags, total spent, and total number of orders.

You can enable/disable this in the app.

PROFESSIONAL PLAN FEATURES

In addition to the features available in the Basic Plan, upgrading to the Professional Plan allows for even more use cases.

Customer Events

You can select from the following customer events:

• Created
• Updated
• Enabled (activates account)
• Disabled (deactivates account)
• Deleted

Customize the Slack Message

Select which fields to include in the Slack notifications. There are over 50 order fields to choose from (such as tracking information, line item properties, cart attributes, discount codes, tags, UTM parameters, etc.).

Rules Engine

Configure up to 10 rules based on the content of the order or customer event data. Our rules engine helps you filter the events you care about and send them to specific Slack channels.

Examples:

• If a new order is created and the order total is over $1,000, send a notification to the Slack channel #needs_review and a direct message to @jdoe.
• If an order is fulfilled and contains a line item with SKU 221389 or SKU 332831, send a notification to the #special_orders channel.
• If the order source is the POS, send to #pos_orders.

Keep your team focused by only showing them Slack messages they need to see!