Reviews (108)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and extensive customization options, allowing them to align its appearance and functionality with their brand identity. The responsive support team enhances user satisfaction, and the app offers a range of free tools, including Facebook Live chat, which effectively engages customers. Merchants also use the app for email list building, contact forms, and social media integration, noting its reliability and positive impact on marketing and engagement efforts.

November 27, 2024

Good integration. Customer service are prompt.

Lumagida the furniture, lighting and décor store.
Malaysia
1 day using the app
Zotabox replied November 28, 2024

Thank you so much, Lim! We truly appreciate your sharing and look forward to the growth of your website. Feel free to reach out anytime — our team is happy to help!

Edited December 8, 2022

I've had this app installed for years. Emails may go to spam so make sure you check all of your folders when reaching out for support.

CoalitionNutrition
United States
About 6 years using the app
Zotabox replied December 6, 2022

Thanks for updating your review. We do strive to answer all customer service questions within 12 hours.

Glad you checked your spam box.

We wish you the best with your online store.

Let us know if you have any other questions.

Edited July 28, 2017

Love the app!!!! Using it at shopweeboats.com if you want to see it in action.

Wee Boats
United States
Over 4 years using the app
February 19, 2019

OMG this app has everything i need in the one place. Truly thought I'd need a developer to do all these cool popups but it's so simple. Definitely keeping this app installed

Ultimately Natural
Australia
Over 4 years using the app
September 20, 2016

Making it easier to connect with our lovely customers!

Jentou
United States
About 4 years using the app
October 2, 2016

Very functional in our site www.carnegenuina.it

Bovi Carnegenuina
Italy
Almost 4 years using the app
January 10, 2017

Easy to install, super helpful!

Sukigi
Hong Kong SAR
Over 3 years using the app
July 19, 2018

Just installed the app and the tests work great. I had a question about installing and they were very quick to answer and help me! I'm very excited to have this feature available for my customers.

Top Knot Chicago
United States
About 3 years using the app
January 19, 2017

Many free tools and easy to set up! Great job on the app.

Bovi Flowers
United States
Over 2 years using the app
Edited February 24, 2021

I've been trying to move two widgets that I installed for days but I can't do it ... I need personalized attention and I can't find any way to help me ... 10:13 where is the configuration page that I can't see ...? 02/23/2021: the development team helped me with the change I requested but I didn't like how it turned out, so I asked them to please help me make another change and they said "we are unable to provide ongoing free custom work for individual websites or we will quickly go out of business "... I am very upset because one pays for the service and they do not provide the attention that is needed, in a few days I will uninstall the APP from my store https://subefotos.com/ver/?d909953572bff9fb3a17b6e963ffb21bo.png

Tecno-Moda HN
Honduras
Almost 2 years using the app
Zotabox replied February 22, 2021

Hi, we responded to your first review within 1 hour. We completed your custom request (at no extra cost) but we can't continue to give you free custom work so you will change your review.

We ALWAYS provide prompt, free customer support to ALL our customers (including you) but we can not provide free custom work for individual websites. We wish you the best with your online store.