Overall rating
Counts per rating level
  • 25% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 75% of ratings are 1 stars
November 4, 2020

I would have to agree with the statement that there is "no" customer support at all, But they do process orders, as I've had several orders fulfilled by them. I personally do not feel comfortable using this service any longer with no way to contact anybody if I have a problem with an order. The only reason I'm writing this negative review is in hopes that they will correct the problem because overall their products are good.

United States
Time spent using app: 2 months
Edited November 15, 2019

This would be a great App if there was anyone actually working there! There is NO customer support at all. They do not answer Emails, Website contact forms, Support on Shopify or their Facebook page. What a shame i was really looking forward to using this app on ETSY and Shopify..

United Kingdom
Time spent using app: About 2 months
Factory4me replied November 15, 2019

Sorry, but we have not received any requests from you. I carefully checked the incoming emails, FB messages, but I do not have any letters from you. The only thing I see is this review.

September 24, 2019

This App may be a scam. It is impossible to sign up and when you enter information to sign up, nothing is created. If you say you forgot password it takes you to a page that shouldn't exist.

Black Lava Vape
United States
Time spent using app: About 2 months
Factory4me replied September 25, 2019

Hello! We're sorry to hear that you are having trouble logging in to the app. This does not mean that the application is bad. We will be happy to help you if you contact our support.