Faire: Sell Wholesale

The worst application I have ever used. The support is just as useless.

Product variations are only partially published, and support keeps sending irrelevant videos with settings that have absolutely nothing to do with the actual issue.

I would never recommend bringing your customers to this platform. You’ll only embarrass yourself, and your customers will end up leaving for competitors with a platform that actually works properly.

sales channel continuously has had problems and has caused us so much stress and delay with wholesale customers and their orders. it has caused our inventory to go out of whack and we have to keep updating it. the sales channel also does not take ANY of the meta tags or information like color, materials and other information into Faire, meaning after it imports your products, you have to search to make sure the correct product is connected, the correct photo and variant photo is connected and then all the information is filled out. It's essentially just having you re-do everything you thought you were doing. it also seems to re-write some of itself, as we've disconnected products, unpublished and or changed information on shopify and or sales channel and it is not reflected in faire, causing a lot of problems. Faire, please get on this and fix it. We used a third party app and were told we needed to switch to this to make everything work well and yet have the same and worst problems.

We have not been successful in reaching our Faire Account Representative. Despite multiple attempts since April 2026, including emails and trying to connect through live chat, we have not received a response.

We have been actively trying to get our Faire account activated, but without support from Faire, we've been unable to move the process forward. We would greatly appreciate assistance in connecting us with the appropriate team so we can resolve this and get our account active again.