Trusted Help Center & FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing FAQ management and customer service, highlighting its user-friendly interface, customization options, and multi-language support. It integrates smoothly with websites, offers quick loading times, and includes a helpful free plan. The support team is noted for their prompt responses, especially via live chat. Unique features like detailed product page FAQs with links and images are also highly valued.
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This app made a lackluster FAQ section pop and easy to navigate. We found the app was easy to install, use, and customize! Great app!
Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.
On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content.
We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.
We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze.
Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free.
We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service!
Sincerely,
The GhamaHealth Team
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great customer service from Vik, sorted out my problem for me, app works brilliant!
Very easy to handle. Multiple options to configure product pages. Also the customer is very great.
Customer support chat is very responsive and willing to dive into odd problems specific to our store.
Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.
Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.
The app corresponds exactly to our needs. We have the Ride 15 theme at the moment and the app integrates perfectly. Configuration is easy and support is very quick to respond and resolve any questions.