Trusted Help Center & FAQ

Trusted Help Center & FAQ

Reviews (90)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 28, 2026

Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.

Rag & Bone Bindery
United States
5 days using the app
July 27, 2026

The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.

hodges-badge-sandbox-uat
United States
5 days using the app
April 27, 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

Sewingmachinesplus.com
United States
29 days using the app
April 28, 2026

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

Killeen Security Products
United States
About 20 hours using the app
March 11, 2026

This is my favorite FAQ app, because:
- You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules.
- You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block.
- The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail!
- You can group FAQs into segments with subheadings separating them (easier for customers to find the questions).
- Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results.
- Lots of style customizations: easy to make the FAQs look coherent with your store's design.
- Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

Ling Labs
United States
25 days using the app
December 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good.

The are plain with the limitations and always get to the bottom of it.

I have a Multilanguage set up and its highly appreciated their help.

Karobè
Spain
3 months using the app
October 16, 2025

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner!

— VIREAHEALTH LLC

VIREAHEALTH LLC
United States
5 days using the app
September 19, 2025

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

DollieBabies
United Kingdom
1 day using the app
July 3, 2024

On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content.

We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.

Masdel
Canada
3 months using the app
June 8, 2024

We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze.

Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free.

We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service!

Sincerely,
The GhamaHealth Team

Ghama Health
Australia
5 months using the app