FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reviews (124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.

September 20, 2024

Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.

MX1 Canada
Canada
13 days using the app
July 3, 2024

On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content.

We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.

Masdel
Canada
3 months using the app
August 1, 2024

Very easy to handle. Multiple options to configure product pages. Also the customer is very great.

Vivid Nature
India
About 2 months using the app
June 8, 2024

We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze.

Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free.

We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service!

Sincerely,
The GhamaHealth Team

Ghama Health
Australia
5 months using the app
May 7, 2024

great customer service from Vik, sorted out my problem for me, app works brilliant!

Slimmer with Cilla
United Kingdom
Over 2 years using the app
September 4, 2024

Thank you! You saved me a lot of time trying to troubleshoot some issues on my own.

My Store
United States
26 minutes using the app
May 13, 2024

Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.

Coastal Comforts Australia
Australia
3 months using the app
April 26, 2024

Easy to use app and the support team was great. Thank for your quick help Vik. Makes it very easy to add in video FAQ.

DOUBL
Canada
29 days using the app
September 6, 2024

Great

Beyond Free STGストア
Japan
2 days using the app
March 25, 2024

Customer support chat is very responsive and willing to dive into odd problems specific to our store.

Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.

American Forestry
United States
10 days using the app