Trusted Help Center & FAQ

Trusted Help Center & FAQ

Reviews (79)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product page professionalism and streamlining customer service. It features an easy-to-use, SEO-friendly design with customizable FAQ sections that improve customer navigation. The app integrates seamlessly with Shopify themes, allowing for further customization. Reviewers praise its reliable performance and the responsive support team, noting quick resolution of issues.

December 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good.

The are plain with the limitations and always get to the bottom of it.

I have a Multilanguage set up and its highly appreciated their help.

Karobè
Spain
3 months using the app
October 24, 2025

Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.

Funki Buys
United States
Over 3 years using the app
October 16, 2025

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner!

— VIREAHEALTH LLC

VIREAHEALTH LLC
United States
5 days using the app
September 19, 2025

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

DollieBabies
United Kingdom
1 day using the app
November 1, 2025

Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!

Chemical Dependency Lab
United Kingdom
8 days using the app
November 20, 2025

Amazing customer service!!! This is the best app for FAQs.

vh1be
United Kingdom
25 days using the app
October 27, 2025

Great customer service, readily available.

Safe and Sound HQ
United States
5 days using the app
December 10, 2025

Great app, very responsive and attentive support. Thank you.

ThePlaceAI Store
France
2 days using the app
September 12, 2025

The app does exactly what I was looking for. I use it for a general FAQ page. What's very important to me is that the content can be crawled by (AI) search engines, which is crucial for SEO. The help I received with several questions was excellent (fast and helpful). I'll explore the optional features further.

Lottta
Netherlands
About 22 hours using the app
August 13, 2025

Vik helped me with problem in couple hours, very fast support and whole FAQ main site - perfect :)

Cheap Gaming
Poland
3 days using the app