FaqKing: Help Center & FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.
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Simple and easy-to-use app that hits all the main needs. Developer is super responsive for general help and feature requests. I asked them about integration an FAQ widget. 1-week later and it was online! 5 stars.
A really great application, the support is very responsive and professional. It's perfect to use a FAQ on your product page. I recommend it
Great app! The support team were responsive and solve my issue within 48 hours. Highly recommend this app.
The app seems to provide us with all that we need. The free version offers enough queries and customization to fulfill most needs.
Great app to use for creating FAQ, looks clean and good. We needed help to make translation work in FAQ page, support team was kind and helped us. I recommend the app.
Easy to use app and the support team was great. Thank for your quick help Vik. Makes it very easy to add in video FAQ.
Its perfect for the FAQ of my website ! And very quick answer from the developper that helped me.
Thanks again :)
The customer service is excellent and the features the app includes, especially on a free plan are amazing. Highly recommend.
Update: Viktoras performed flawlessly all changes I asked for in no time! I am very impressed with such great support from customer service team! I would like to recommend this great app to anyone who need a simple-to-setup FAQ page with a search option inside (which is very important), and which can be set either for the whole store or for signle product page of your choice (which is also important). Also you can easily translate app menus by yourself into any foreign language which is also great. Big thanks again to the developers! >>> Initial review: Such a great app! Very simple to setup and flexible with design. Just 2 things to note: 1) When I tried to change font size in Headings and Subheadings it worked for desktop, but not for mobile version. 2) In mobile portrait view: If a Subheading is made of long sentence (two or three lines), there are too small margins between the lines. In other respects the app is just great and awesome! Good job!
Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.