HelpLab FAQ Page, Product FAQs , 418 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.
Refine
-
By rating
: At first WE struggled so much to find a suitable, less complicated app to use for FAQ pages until WE stumbled upon EASY FAQ Page | Customer FAQS! Danko Is Thank You
So glad to hear this feedback from you! Thanks a lot for such a nice gesture.
As a low tech user, I simply LOVE this app. It's intuitive, easy to use and the directions are clear. When I was stuck, I received a really quick response that helped overcome my problem!
App is designed keeping simplicity & ease of use in mind! So glad you experienced it! Always happy to help.
I love it. It really helped me inform my customers on FAQ on different products and it is really customizable. Theres also great support.
Very easy to use app with a great free plan. Simple, easy to use templates to base your FAQ from. Support from the developer is very quick and extremely helpful. Paid plan includes online store 2.0 support which is fantastic.
It was such a pleasure working with you. So glad you liked an app. I believe we are one of few FAQs app that supports Online Store 2.0 themes. Welcome onboard!
Fabulous customer service. Fast and efficient. I got in touch with the developer to understand few options in the app, and it was educational for me and the problem sorted instantly. Highly recommended. Thank you very much.
So glad to hear that feedback. Thanks for your time really! Welcome onboard :)
Excellent customer service and very easy to use! The app was exactly what my store needed! Both the templates are great too!
I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!
Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.
Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!
Great app which helps you collate all your FAQs into one handy place and is also customisable according to your branding.
Thanks a lot for such a nice review! So happy to hear that.
I use this app to display questions and answers about what my products do. I HIGHLY recommend it. Super easy to use and gets the job done right. Choose this one and you won’t be disappointed!!! Also customer service is 100%.