HelpLab FAQ Page, Product FAQs , 418 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.
Refine
-
By rating
This app, Easy FAQ, is easy to use, visually great looking on our website, and absolutely fantastic! And the customer support is truly incredible. Bhushan was quick in answering questions and very knowledgeable. The app is great and so is customer support!!! Thank you!
So thrilled to have you onboard! Your satisfaction always been our top priority! Thanks for spending your valuable time writing this review. Appreciate it.
Communication from developer is second to none. App works as advertised. No issues. Very responsive and has even incorporated my feedback.
Thanks a ton for those words! Really appreciate your valuable feedback which really helps us keeping app features close to what merchants need.
I've been using it for some time. It's super easy to use and highly recommend! The free trial is enough for my FAQ questions, but I will upgrade once as I grow!
Awesome app and even better customer service.
I needed some help adding some code to my theme and he totally helped me with it.
5/5
Thanks a lot for such a wonderful review! Always happy to help
Great looking FAQ's with outstanding customer service.
I like the drop down menu and the possibility to categorise questions.
Just what I am lookin for. great that you have a free plan that is not so limited!
the free plan is perfect for a website that doesn't need and extensive FAQ list. super happy with it, thank you to all the developers team
The app is great, the support is phenomenal! We had set some of the settings wrong, reached out to support, & received help from the developer in literally 3 minutes. Unheard of. Step-by-step instructions, screenshots to help us, all clearly explained. 5/5 stars! Everything can be customized. The best FAQ creator on Shopify hands down.
Great app and extremely quick support! We especially like the possibility to translate the questions. I can only recommend it!
So glad to hear that! Meeting merchant needs is top most priority so glad you recognized that.
We are using the app for our user guide. It has been easy and simple to use while uploading the information and also received very prompt and excellent support when had some questions!
Merchant satisfaction is always our number 1 priority so glad you experienced that :) Welcome onboard!
Amazing app and support! This app is amazing with a lot of features. Fast to create a FAQ page and the new template is very beautiful