Reviews (427)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

### Summary **Value:** Merchants find this app saves time by automating and streamlining shipping, syncing Shopify orders with Amazon FBA for easier order and inventory management. **Feature Set:** Praised for its user-friendly interface, the app is easy to install and use. It includes comprehensive instructional support, dynamic pricing, and various shipping options, enhancing the customer checkout experience. **Performance:** Merchants report reliable performance with minimal issues. Customer support, especially Cara, is frequently commended for being responsive, knowledgeable, and providing quick issue resolution. **Recommendations:** Highly recommended for its functionality and outstanding customer support, suitable for businesses of all sizes due to its versatility and scalability.

August 22, 2016

If your products are shipped by Amazon FBA this App is highly recommended. All of Amazon’s shipping rates are calculated through the app so no more need to guess the shipping rates based on product weights.

I was very please with the support I received, their customer service is great. Initially had some issues sync’ing the MWS details from Amazon but after messaging ByteStand support I received a prompt response and we got it all set up! Very happy. FBA Shipping by ByteStand is highly recommended.

Loopelectronics
United Kingdom
About 2 years using the app
June 22, 2022

This is by far the easiest integration with Shopify and AMZ FBA. I talked with Cara through support, and within just a few minutes she helped me troubleshoot my integration. I tried 3 other integration apps and all were much more difficult than the time I had with bytestand setting up our fulfillment integrations. Thanks so much!

PhoenixFootPeel
United States
About 2 years using the app
August 30, 2023

Excellent app, so easy to use and so simple, not overcomplicated. Great customer service if things pop up, highly recommended!

Better Bears Foods
Canada
About 2 years using the app
July 18, 2023

This app is great in fulfilling all our subscription orders and the customer support, especially Cara, has been excellent in helping us with app set up issues. Highly recommended!

Ember Snacks
United Kingdom
About 2 years using the app
January 19, 2021

Perfect app. No problems. Customer support is absolutely excellent. Especially Cara. She went above and beyond to help. Super Job!

TOBYGLOBAL
Ireland
About 2 years using the app
September 12, 2022

We had a little difficulty getting the account setup in the beginning but they have the most amazing support team who worked with us diligently until everything was working perfectly. I would definitely recommend their Amazon FBA shipping app and Cara is the best!!

Our Friendly Forest
United States
About 2 years using the app
July 30, 2020

Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.

Karman Foods
United States
About 2 years using the app
Edited July 14, 2023

This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service

Stunt Trainer®️
United States
About 2 years using the app
February 23, 2021

This app is a great way of using FBA to fulfill your Shopify store! The customer support is excellent as well - Cara was very patient and went above and beyond to help me get everything set up properly

Sports Laboratory
United Kingdom
About 2 years using the app
October 27, 2022

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

Penchant
Finland
About 2 years using the app