Reviews (418)

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration and automation of fulfillment across multiple channels. They commend its time-saving features, robustness, and perfect syncing of orders and inventory. The ability to bundle products, set up shipping, and fulfill thousands of orders monthly is highly valued. Merchants also praise the customer support, particularly for immediate and effective assistance. The app is recommended for its ease of use, quick setup, and operational speed.

Edited November 8, 2022

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

Mommy Love Baby
Over 1 year using the app
April 21, 2019

The app is easy to use and inexpensive. There were some miscommunications between us. But it's all good now, thank you Todd.

Hong Kong SAR
About 1 year using the app
July 13, 2022

Cara really helped us solve our problems. Although they shouldnt have happened in the first place she really did help put things right.

Geeza Men
United Kingdom
12 months using the app
Edited December 3, 2022

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs
- No issues with functioning
12 months using the app
September 11, 2020

Customer service for this app is top notch. Cara takes the time to look into your issues and even creates video tutorials to help. My biggest issue is that you need to purchase 2 different apps (FBA Shipping and FBA Import) to have a complete solution.

VIPKid Milestones
United States
3 months using the app
Edited November 9, 2020

I like how straight forward and easy to use this app is. It's fantastic and extremely helpful. The technical support is extraordinary especially Cara, and the turnaround time for responses are first class! I would recommend this app to anyone using Amazon's FBA.

The Blazing Cajun
United States
About 1 month using the app
November 2, 2018

This app should probably get a five star rating but I had a very difficult time setting it up and getting it to work which is probably more to do with my lack of knowledge than the function of the app itself.

With that said I am just a normal guy who lives at the beach and spends more time surfing than in front of a computer and the helpful staff at ByteStand were able to get me up and running.

I couldn't have been able to get this setup without the great staff at ByteStand and gold standard of service from Shopify.

Lizard Life
Costa Rica
29 days using the app