Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration and automation of fulfillment across multiple channels. They commend its time-saving features, robustness, and perfect syncing of orders and inventory. The ability to bundle products, set up shipping, and fulfill thousands of orders monthly is highly valued. Merchants also praise the customer support, particularly for immediate and effective assistance. The app is recommended for its ease of use, quick setup, and operational speed.

July 30, 2020

Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.

Karman Foods
United States
About 2 years using the app
Edited July 14, 2023

This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service

Stunt Trainer®️
United States
About 2 years using the app
February 23, 2021

This app is a great way of using FBA to fulfill your Shopify store! The customer support is excellent as well - Cara was very patient and went above and beyond to help me get everything set up properly

Sports Laboratory
United Kingdom
About 2 years using the app
October 27, 2022

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

Penchant
Finland
About 2 years using the app
November 11, 2022

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

Cheerie Lane
United States
Almost 2 years using the app
April 15, 2020

We are very satisfied with the app as it helps us to fully automate the fulfillment in Europe with FBA. Support is quick and very helpful. Many thanks!

sleepwise™
Germany
Almost 2 years using the app
September 24, 2020

I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!

AgelessByRamona
United States
Almost 2 years using the app
Edited June 25, 2021

I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.

Scruffy Jack's
United States
Almost 2 years using the app
March 27, 2019

This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.

Always Eleven
United States
Almost 2 years using the app
September 7, 2021

Support team is amazing! I had a ton of pent up stress about trying to get Amazon and Shopify order fulfillment to communicate and how challenging that would be to sort out, but this app makes it seamless and the support team was there to help fine tune it to my needs and reassure me that it was all set up properly.

Unpopular Opinion
Canada
Almost 2 years using the app