Reviews (416)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration and automation of fulfillment across multiple channels. They commend its time-saving features, robustness, and perfect syncing of orders and inventory. The ability to bundle products, set up shipping, and fulfill thousands of orders monthly is highly valued. Merchants also praise the customer support, particularly for immediate and effective assistance. The app is recommended for its ease of use, quick setup, and operational speed.

February 6, 2024

Seamless set-up

Kano's Depot
Canada
About 2 hours using the app
December 5, 2023

This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.

Sinless Snacks
United States
10 months using the app
November 7, 2023

Top tier app,
Top tier Customer Support,
10/10

Upper Echelon Products
United States
About 2 years using the app
November 1, 2023

Hands down the best customer service! You can feel secure knowing if there’s ever an issue it will be resolved. The app works seamlessly and customer service is top notch. I highly recommend!

Grace & Company
United States
Over 1 year using the app
November 3, 2023

Seriously so happy with this app. It has been seamlessly fulfilling my Shopify -> FBA (multi-channel fulfillment) for over a year. When an issue came up today with integration I had the best customer support to get things up and running again.

Cara chatted with me immediately through the help app. When things got a little more complicated she gave me a call. She took the time to walk me through every step and thoroughly checked to make sure all the integrations were set up properly. Now my orders from multiple channels are being automatically fulfilled by Amazon. Cara, I really appreciate the help and the peace of mind knowing that things are set up correctly.

If you're thinking of using ByteStand just do it. It automates fulfillment and they have a great customer service team if you need help setting things up along with way. Thank you ByteStand!

BigWave Drops
United States
About 1 year using the app
November 15, 2023

Let me start off by saying that I didn't mind paying $85 a month for this app because of the customer service. There are many apps on here that are much cheaper, and Amazon even has a free one! I'm a very busy business owner and dealing with customer service agents can be a very time consuming task. Cara is great! The problem is, she's not always there. She will be there on chat, but when chat's not available you get this other agent named Todd. He's rude, condescending and quite unwilling to help. It's a complete 180 from Cara. I'm not sure if I'm going to continue using the app, but if I don't, it won't be because of Cara. Why would anyone want to spend their hard earned money with a company that treats their customers this way?

PringCor
United States
6 months using the app
December 5, 2023

Perfect solution for syncing Shopify orders with Amazon. They also listen to sellers and promptly update their App to accommodate sellers needs over time. Their customer rep, Cara, is also fantastic!

IKONIK
United States
25 days using the app
September 12, 2023

Great, seemless, had no issues in two years and good customer support.

simplywire
United Kingdom
About 3 years using the app
January 4, 2018

Wonderful app, very useful for european sellers. I highly recommend.
Special thanks to Todd who always find time to help.

Oraiki
France
Almost 5 years using the app
May 10, 2021

Amazing support and such a great app! Would recommend it to everyone using Shopify and Amazon FBA, you won't find a better solution.

Outdoor Blankets - Camping, Waterproof, Picnic, Stadium | Oceas
United States
Almost 5 years using the app