Reviews (432)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing Shopify orders with Amazon FBA, noting its intuitive interface that simplifies shipping automation, multi-channel fulfillment, and inventory syncing. The app is recognized for its reliability and low maintenance. Exceptional customer support, particularly from staff member Cara, is frequently praised for quick and effective problem resolution.

November 11, 2021

It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!

ECCOSOPHY
United States
4 months using the app
March 16, 2023

Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.

Best Paw Nutrition
Canada
4 months using the app
August 22, 2023

Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful.

The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.

Sun & Sprouts
Canada
4 months using the app
February 23, 2023

Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!

Swivel Bottle
United States
4 months using the app
Edited June 27, 2023

Great Customer Service. Straightforward to use. The response for any questions and concerns is highly detailed. Always a good sign of a great company IMO

Caleta Company Inc
United States
4 months using the app
Edited June 22, 2018

This is an absolute must have app if you are selling internationally via Amazon and Shopify and if you don't want an international 3PL. Bytestand's FBA shipping app has connected our Shopify stores to our Amazon UK account and essentially gives us the market reach we wanted in the EU.

Installation is incredibly simple and if there is an issue, Todd and his team will always have a solution and most of the time its sent over in less than 24hr.
Awesome app and some of the best customer service I've experienced when it comes to Shopify apps.

Fr Ullowine
France
4 months using the app
Edited October 21, 2019

I want to thank personally Todd - for a brilliant support! The app is very handy - had an issue with set up but it turned out very simple thing. Wonderful app - saves so much time, price is totally worth it and 5star for the great support!

Rhino Brothers
United Kingdom
4 months using the app
December 1, 2021

Great support. There are little details that one might need help with, and Cara is there to assist. She will guide you through this forest and will make sure everything works as intended.

Amazonliss.de
United States
4 months using the app
March 25, 2022

I was blown away by the level of customer support I received from Cara. She was very thorough in her response and took time to understand the issues I was having and made a custom video to address the problem and found the solution I needed. Awesome customer service!

Costume Therapy
United Kingdom
4 months using the app
June 2, 2022

Cara is amazingly helpful and the app works amazing! Highly recommend for anyone needing orders fulfilled !

Dinavio Crafthouse
Canada
4 months using the app