Reviews (436)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing Shopify orders with Amazon FBA, noting its intuitive interface that simplifies shipping automation, multi-channel fulfillment, and inventory syncing. The app is recognized for its reliability and low maintenance. Exceptional customer support, particularly from staff member Cara, is frequently praised for quick and effective problem resolution.

May 9, 2022

good service, took the time to work on the issue until the problem was finally fixed. She has helped me in the past as well.

Hanzo
Canada
About 1 month using the app
May 2, 2023

Great support by Cara. Set up can be complicated but once we received the first order, Cara provided outstanding support. Even created a video on the fly to show me how to resolve the problem.

Canadian Marine & Outdoor Equipment
Canada
About 1 month using the app
October 13, 2023

Absolutely amazing customer service!!! Highly recommend.

NewFlora
United States
About 1 month using the app
December 8, 2021

Customer service on another LEVEL. Cara is incredible. App is clean and functional, does what it advertises.

TPS Nutrients
United States
About 1 month using the app
September 22, 2022

Works great to connect FBA to Shopify and fulfill orders. The virtual bundle feature is also a big win, cutting down on time to fulfill orders of products we usually sell together. Customer support is great and gets back to us with any questions we may have.

The Shower Head Store
United States
About 1 month using the app
October 11, 2021

Hello Cara, Thank you so much for calling me back today and helping me understand the setup process for ByteStand's FBA Shipping. Specifically the workaround to switch my products from amazon_marketplace_web and the fact that I will need SnapSync... :) Again, I really do appreciate the personal support and Shopify setting verification... Michael

Dreamworld Collections
United States
About 1 month using the app
Edited October 23, 2018

Love the app, it makes fulfilling my orders so simple and hassle free. Great support also when integrating the app to your store and the continued help after that. I highly recommend this app.

Eco Smile Co
United Kingdom
About 1 month using the app
October 13, 2023

Customer service and support in getting up and running is probably some of the best I've seen, they were insanely helpful and proactive in getting everything dialed in and running! Thank you Cara!

Abacus Brands | Virtual Reality Educational Toys and Science Kits for Kids
United States
About 1 month using the app
November 2, 2022

We're a small $40 p/m customer for ByteStand's app, yet they went out of their way to help configure our Shopify store to automate fulfilment of our Website orders using our Amazon FBA stock. Once you understand how their app works, it's real neat and totally removed our Shopify + FBA integration headache... Highly recommend....

outsmarted-ca
United Kingdom
29 days using the app
February 8, 2021

very useful app especially you are scaling. in addition to the app's outstanding functionality, cara is maybe one of the best customer service I've ever had for a very long time. she's knowledgeable about the problems and solutions, she listens to my situations, and provides really helpful advices.

Everbeam
Canada
29 days using the app