Amazon MCF by ByteStand

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

I'm having a horrible experience with this app from day 1. It doesn't work, my first order did not get fulfill. I had to do a manual fulfillment after days of waiting. At first, they were answering my emails, and even called me back. But for the past couple of days, nothing. I begged for a phone call through emails, but nothing. I'm asking the status on my request, but not even an email back. I understand they may still working on it, but at least, have a courtesy to reply to me, or a phone call. This is just horrible. I'm starting to think that because I'm still in the trial period, they don't care. Just horrible experience

DO NOT WASTE YOUR TIME IF YOU HAVE INTERNATIONAL ORDERS (in different regions of the world)! Note that if you are in the US and want to enable Amazon FBA Fullfillment you can't do it for international orders. Which means if you get a mix of orders, you can only have Amazon fullfill the orders to US addresses and not international but the whole thing breaks down because you can't just fullfill them yourself...the customer can't check out internationally!

So frustrating to spend hours because it says "Amazon FBA fulfillment both in the US and abroad" but after hours and then speaking to them on the phone, they told me it wasn't possible. And you can't simply choose to fullfill the International orders on your own as it can only be Amazon 100% or you need to install and pay for Locksmith and clone all your products and then have those be only available internationally....

Either way this product won't let you fully outsource the fullfillment! So frustrating!!! You really need to change the messaging!

This app is going to save me so much time fulfilling virtual bundles on Amazon. I recommend it and Cara did a great job helping me set it up. Definitely recommend it!

the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.

The customer service is very supportive and answers all my questions, however as the app doesn't have dashboard and SKU mapping table, I am doubt if it would run normally everyday, I don't want to know the problem only after my customers experienced the problem, so I delete the app within the trial period.

Great app and great customer service, they take care of you and they help you out with any question you have.
huge shootout to Cara who helped me out on the setup

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

This app has been a dream! Makes fulfillment super easy and Cara is the BEST - excellent customer support!!

Great customer service. Quick and friendly response.
Had an issue with my FBA shipping setup and got it resolved within 10 mins.