Reviews (315)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify and Amazon integration, automating inventory syncing and order fulfillment directly from Amazon's centers. It supports Amazon's Buy With Prime and offers live shipping rates, enhancing customer experience and operational efficiency. The customer support is praised for its responsiveness and helpful resources, including video guides and troubleshooting.

September 8, 2022

Have to say the the app is so brilliant that meets all of my need. It can be integrated to the marketing functions like bundle, subscription, etc. In this app you can process almost every request of the fullfillment and shipping by FBA. And so much thanks for Cara, who helps me solve the problem in just few seconds!

yeedi
United States
About 1 year using the app
September 12, 2022

We had a little difficulty getting the account setup in the beginning but they have the most amazing support team who worked with us diligently until everything was working perfectly. I would definitely recommend their Amazon FBA shipping app and Cara is the best!!

Our Friendly Forest
United States
About 1 year using the app
Edited September 23, 2022

We've been using the app since a year now and the integration works great. Minor issues that needed to be sorted out but Todd from the team has helped us resolve it.

Notcoy
United States
About 1 year using the app
July 2, 2020

Great app. Does exactly what I need it to do. Customer support are also fast and helpful. This is really the best option when using Amazon FBA and shopify together.

Rowland Earthing
United Kingdom
About 1 year using the app
March 24, 2023

Cara was fantastic - super knowledgeable and helpful and ensured the issue was fixed 100%. Also extremely pleasant to deal with.

WASP Wildfire Protection Products
United States
About 1 year using the app
November 3, 2023

Seriously so happy with this app. It has been seamlessly fulfilling my Shopify -> FBA (multi-channel fulfillment) for over a year. When an issue came up today with integration I had the best customer support to get things up and running again.

Cara chatted with me immediately through the help app. When things got a little more complicated she gave me a call. She took the time to walk me through every step and thoroughly checked to make sure all the integrations were set up properly. Now my orders from multiple channels are being automatically fulfilled by Amazon. Cara, I really appreciate the help and the peace of mind knowing that things are set up correctly.

If you're thinking of using ByteStand just do it. It automates fulfillment and they have a great customer service team if you need help setting things up along with way. Thank you ByteStand!

BigWave Drops
United States
About 1 year using the app
September 9, 2022

The customer service is fast, efficient, and excellent! We had a few issues due to our own inexperience, and customer service solved them within a couple of hours!

FunwaresGifts
United States
About 1 year using the app
September 9, 2022

I absolutely LOVE this app. It has saved me so many headaches in terms of my shipping needs. It's easy to install, and Cara is just excellent with her customer service. I've found very few vendors offering the kind of customer service Cara offers with her apps. Now, I send my physical products to Amazon and let them do the shipping via the ByteStand app. Five stars from me.
Sincerely,
Rod Machado

Rod Machado's Aviation Learning Center
United States
About 1 year using the app
Edited September 23, 2022

The app is a great integration tool for fulfilling through FBA. I had some issues at first figuring out how to set it up (I did't watch the instruction video lol). After watching the video and reaching out for a little help from Todd in customer service... I got it all set up perfectly. My life is so much easier because of this app and it has streamlined our fulfillment processes even to the point where I am simply fulfilling orders from my phone while I'm a the beach. Not bad! Thanks for your help Todd! You are amazing!

LoddieDoddie
United States
About 1 year using the app
October 4, 2022

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.

Third Wave Style
United States
About 1 year using the app