Reviews (432)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing Shopify orders with Amazon FBA, noting its intuitive interface that simplifies shipping automation, multi-channel fulfillment, and inventory syncing. The app is recognized for its reliability and low maintenance. Exceptional customer support, particularly from staff member Cara, is frequently praised for quick and effective problem resolution.

February 8, 2022

This app has been a dream! Makes fulfillment super easy and Cara is the BEST - excellent customer support!!

coricojewelry
United States
Over 2 years using the app
November 30, 2020

Best customer service I've ever come across. I've had a few issues (nothing to do with ByteStand) and their help is over the top. Responds very quickly and give detailed help. She usually sends videos that takes me through the whole process. I'm very impressed!

Natural Farm Shop
United States
Over 2 years using the app
June 2, 2022

Throughout the entire set up process Cara has taken the time to help us out. She provides the best customer service and made this such a smooth and easy process!

Nutra Fig
United States
Over 2 years using the app
Edited June 1, 2020

Excellent customer service from the beginning. Easy to set up and sync between Shopify and Amazon! Scheduled a call with an expert through the app to double check everything was set up right just in case. Todd (the expert on the call) had all the answers I was looking for, gave great advice, and much more! Our 1hr scheduled call only needed to last 20mins! Buttery smooth process with real expert customer service. Would highly recommend.
Thanks again Todd!

LUNA London
United Kingdom
Over 2 years using the app
May 19, 2023

Brilliant App, functionality and the team are so helpful! This really was a gamechanger for our FBA business.
The customer service is one of the best I have ever experienced. Special thanks to Cara for all her support. 100% recommend.

Flawlessformen
United Kingdom
Over 2 years using the app
August 5, 2021

Customer support by Cara was 5 stars. The app itself is also 5 stars. Great product so far. Easy to setup and Cara even checked to make sure all settings were correct.

Wholesome Organics Company
United States
Over 2 years using the app
June 8, 2022

Awesome service, just awesome. I had an issue with the instillation (that was Shopifies fault), left a ticket, was called back in a couple hours, resolved right away!

Chip Addington Company
United States
Over 2 years using the app
September 23, 2021

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

BetterCo.
United States
Over 2 years using the app
December 16, 2020

This app works as described. Cara was helpful beyond my expectations and answered the questions I had with screenshots & videos, while clarifying some aspects of Amazon Seller, FBA, MCF etc.

VNDL Project
Canada
Over 2 years using the app
June 28, 2021

Cara helped me a lot with my mall problem. Perfect service and an amazing up, upgrade your store and integrate with these guys, they are amazing!

Pipa Mint
United States
Over 2 years using the app