Reviews (676)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and exceptional customer support, making it ideal for those with limited technical skills. It effectively manages and optimizes Google Shopping feeds, automates updates, and offers customization options that enhance product visibility. The app also supports multiple channels like Facebook and Instagram and provides valuable analytics. Additionally, it is cost-effective, supports multiple languages, and integrates seamlessly with ...

October 17, 2024

I’m giving this 5-star review not only for the App but, most importantly, for Ricky’s exceptional support. I reached out to him numerous times with various questions, and each time, he responded promptly, with patience and a high level of professionalism. Ricky consistently solved every issue I faced, making it easy to maximize the benefits of FeedHub, even without being a Shopify expert. He went ...

Songmont
Hong Kong SAR
Over 2 years using the app
OneCommerce replied November 12, 2024

Hi Songmont admin,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued ...

December 30, 2024

It works and it's free, so you can't get any better than that.

SlimtasticTea
United Kingdom
About 2 years using the app
OneCommerce replied January 1, 2025

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub ...

November 10, 2024

FeedHub has been a game-changer for managing my Google Shopping feeds. It keeps my listings automatically updated, saving me hours of manual work, and the customization options make it easy to optimize my products for better visibility. The multi-channel support is a huge plus, and the analytics provide valuable insights. Highly recommend for anyone looking to streamline their product feed ...

Ethereal Finds Co
South Africa
17 days using the app
OneCommerce replied November 12, 2024

Hi admin,

This is Ricky support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving ...

November 21, 2024

I had an exceptional experience with the online support agent! They were not only incredibly responsive but also patient and thorough in addressing all my questions. Their professionalism and friendly demeanor made the entire process smooth and stress-free. They went above and beyond to ensure I understood everything and resolved my issue quickly.

BeautiMass
United States
5 days using the app
OneCommerce replied January 1, 2025

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub ...

December 27, 2024

not sync at all

EUG FASHION
United States
4 days using the app
OneCommerce replied January 1, 2025

Hi there,

Here is Julie from Feedhub team. First of all, I sincerely apologize for the experience you have. Although our company strives for 100% customer satisfaction, it’s ...

November 17, 2024

App is perfect and customer service is great!

Dekayed
United States
3 months using the app
OneCommerce replied November 19, 2024

Hi admin,

This is Ricky support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving ...

November 20, 2024

I tried several apps before this one, but the support I received from Julie was truly exceptional. Unlike my previous experiences, she was incredibly patient and helpful, guiding me through the setup process step by step. She answered all my questions with great precision and never rushed, making me feel fully supported throughout. I highly recommend both the app and the customer service, ...

Shoplifts
Italy
About 3 hours using the app
OneCommerce replied November 22, 2024

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub ...

October 3, 2024

Ricky was fantastic in helping me navigate and set up a specific app for my second Shopify store. His expertise and support made the whole process much smoother, and he was always there to answer my questions. I really appreciated his patience and guidance—highly recommend working with him!

SupernerdsMerch
Norway
5 days using the app
OneCommerce replied November 12, 2024

Hi SupernerdsMerch,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued ...

August 27, 2024

The 5-star review is ALSO for the App, but MOST OF ALL, it is for Ricky's exceptional assistance.
I contacted him at least ten times for various issues and he always responded quickly and patiently, with great professionalism, solving all the problems I was having.
You don't have to be a Shopify Specialist to make the most of FeedHub because Ricky will really guide you on everything. He even ...

Miss Exotic
United Kingdom
27 days using the app
OneCommerce replied August 28, 2024

Hi there,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub ...

August 22, 2024

The app helps us upload all our products into one Facebook Catalog. Great support from Ricky and Julie who were able to offer us a custom plan that we need. Thank you both.

Aab Europe
United Kingdom
2 months using the app
OneCommerce replied August 26, 2024

Hi admin,

This is support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our ...