Reviews (671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

December 9, 2020

The app does what it's supposed to do and works fine for me.
Support simply is fantastic, thank you very much!

Lieferhemd
Germany
Over 1 year using the app
OneCommerce replied December 9, 2020

Dear Lieferhemd,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

February 22, 2022

nice app,the support is very good. All systems work as needed and integration with Shopify is simple and straightforward.

GothBB
Hong Kong SAR
Over 1 year using the app
OneCommerce replied February 22, 2022

Hi GothBB admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

Edited May 22, 2023

absolut great app and great support!!! in a few minutes julie is online and solves every question in a few moments - respect! s.rolla

rolla/art/place
Germany
Over 1 year using the app
OneCommerce replied May 22, 2023

Hi admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

Edited November 10, 2021

Excellent tech support experience. They spent a lot of time with me and solved my problems with content ID.

MD Complete Skincare
United States
Over 1 year using the app
OneCommerce replied November 11, 2021

Hi MD Complete Skincare store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

May 13, 2022

Friendly and knowledgeable team, they go out of their way to help you with your questions. Felix was very efficient when I have started asking him tons of questions and he went step by step with me to make sure that everything was clear for me. Highly recommended! Well done.

Lights4Less
Australia
Over 1 year using the app
OneCommerce replied May 13, 2022

Hi Lights4Less admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

Edited February 6, 2022

Easy to use and great customer support! The team helped me quickly to set up my feed according to my requirements (special thanks to Loc aka Felix!).

UrbanFrames
United Arab Emirates
About 1 year using the app
OneCommerce replied February 7, 2022

Hi UrbanFrames admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

Edited November 19, 2020

Support is fantastic. I've had a few issues with the app conflicting with another app (google shopping app) I was using that did the same job but offered less control. Issues and questions always answered. Great app. Will be using on my other stores.

Garden Warehouse UK
United Kingdom
About 1 year using the app
OneCommerce replied November 23, 2020

Dear Garden Warehouse UK,

Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

January 2, 2023

Excellent application, fast and efficient support, 5 stars!
They helped me a lot in solving problems and uploading my feed to Google and Facebook

Floralis
Israel
About 1 year using the app
OneCommerce replied January 2, 2023

Hi Floralis admin,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

December 20, 2020

Had an issue with this app, I contacted their customer service for a support. They are very helpful and kind for me to solve this issue. Hope they will do better in future and thanks for your app helping me save lots of time.

Gardzen
United States
About 1 year using the app
OneCommerce replied December 20, 2020

Hi Gardzen store admin,

Im Tracie from Customer Support of Socialhead. Thank you so much for your review

We are working so hard to improve our app and bring the best experience to you. If you meet any issue while using our, please dont be hesitate to contact us

Warmest Regards,
Tracie

August 9, 2022

Just installed the app. Julie helped me with app installation. Now i just have to wait and see how the app is working :)

Noyacopenhagen.com
Denmark
About 1 year using the app
OneCommerce replied August 9, 2022

Hi Noyacopenhagen.com admin,

Here's Julie from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Julie
Socialshop - Facebook, Google Shopping Feed