Reviews (671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

November 2, 2022

Im vergleich ist die App absolut stressfrei und es lassen sich x beliebige Regeln definieren wie der Feed auszusehen hat.
Hat man trotz der einfachen Handhabung eine Frage ist der Support extrem schnell da und hilft.
Darüber hinaus scheint das Team hinter der App auch ein Auge auf den Feed zu werfen und reagiert bei Fehlern sofort und schreibt einen aktiv an, dass ist Service vom feinsten.

Paintball Buddy
Germany
9 months using the app
OneCommerce replied November 2, 2022

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

July 3, 2022

Baixei o aplicativo e fui supreendida - positivamente - com o suporte do colaborador Niel. Estava com muitas dificuldades, mas o mesmo me ajudou sanando minhas dificuldades. Muito obrigada.

D&C TEMPLÁRIOS
Brazil
9 months using the app
OneCommerce replied July 3, 2022

Prezado administrador da D&C TEMPLÁRIOS,

Este é Niel da Equipe Socialhead.

Em primeiro lugar, quero expressar minha gratidão por sua avaliação cuidadosa.

Valorizamos seus comentários e comentários sobre sua experiência com nosso aplicativo e o quanto você gosta de nossa ajuda.

Se precisar de mais ajuda, informe-nos por meio de nosso chat ao vivo ou envie um email para support@socialhead.io

Além disso, estamos desenvolvendo um blog com todas as informações úteis que podem ajudá-lo a fazer seus negócios nas redes sociais com todos os aplicativos do Socialhead.

Consulte mais detalhes aqui: https://socialhead.io/category/shopify/

Cumprimentos!

Niel
Socialshop - Facebook, Google Shopping Feed

September 6, 2022

Excellent app with many features and customisation. The support is the best in the business > Thanks very much I fully recommend anyone who has a facebook or instagram shop to use this app

Desitto Bulgaria
Bulgaria
9 months using the app
OneCommerce replied September 6, 2022

Hi Desitto Bulgaria admin,

Here's Niel from OneCommerce Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

December 28, 2020

The customer support is prompt and efficient. Thanks a lot to Ami. Free app and quick service, nice! Recommended

Maxiulan
China
9 months using the app
OneCommerce replied December 28, 2020

Hi Maxiulan store admin,

Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you need any information details, don't be hesitate to contact us.

Best regards,
Ami

July 19, 2022

I use this app to provide multiple customisable product feeds for Facebook/Instagram Ads. Great customer service from Neil!

Lorenzo Veratti
United Kingdom
9 months using the app
OneCommerce replied July 19, 2022

Hi Josh,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

August 18, 2023

I couldn't be more enthusiastic about recommending this app! The level of customer service they provide surpasses any I've encountered across various apps. Their responsiveness Julie is remarkable! They meticulously guide you through each step, patiently requesting screenshots to ensure your experience is flawless and comprehensible. Moreover, they go the extra mile by thoroughly inspecting every detail to ensure you're harnessing the app's full potential. Their commitment to customer satisfaction is truly commendable.

Babeside
Hong Kong SAR
9 months using the app
OneCommerce replied August 31, 2023

Hi Babeside admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

July 4, 2021

It works and support is always available when you need it. whether you need some answer to a product feed-related issues or you can request for them to do it for you. So far so good. Thanks a lot. :-)

Jin Jacks
Canada
9 months using the app
OneCommerce replied July 4, 2021

Hi Jin Jacks store admin,

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky

December 6, 2022

We were having troubles with our products syncing to our facebook shop. This app fixed the problem and has been absolutely amazing to use! I also just had some difficulty with another problem on facebook shop and the team at Social Head was able to help me with amazing communication, step by step instructions and fast support.

Thank you so much!!!

Shadow Bang
Australia
9 months using the app
OneCommerce replied December 6, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

October 17, 2021

Socialhead solves our problem with some vendor fields in Google feed very well. In the past, GMC had various problems, and it was found that there was no vendor field. After using this, the vendor field of the corresponding product was added, and the approval rate of GMC products was greatly improved. Good product worth recommending.

Epiccross
United States
9 months using the app
OneCommerce replied October 17, 2021

Hi Epiccross Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 4, 2022

Ocean help me a bit on how to start with facebook feed and google merchant account setting me up on the right path. Thank you

AestMark Baby's & Kids Clothing and Accessories
United States
9 months using the app
OneCommerce replied December 5, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce