Reviews (671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

December 12, 2020

Schnell und unkompliziert! Obs funktioniert werden wir sehen :-).....................................

Goldene Rakete
Germany
5 months using the app
OneCommerce replied December 13, 2020

Dear Goldene Rakete,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

May 3, 2022

Rachel is one of the most talented customer care manager I ever worked with. I'm so happy of the app and the support

HK WOMAN
Italy
5 months using the app
OneCommerce replied May 3, 2022

Hello HK WOMAN Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

December 26, 2022

The best service, I received service from Ocean she is patient and professional!
We purchased the package Facebook, Google Shopping Feed.

Reebok
Israel
5 months using the app
OneCommerce replied December 26, 2022

Hi Reebok admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

November 21, 2024

I had an exceptional experience with the online support agent! They were not only incredibly responsive but also patient and thorough in addressing all my questions. Their professionalism and friendly demeanor made the entire process smooth and stress-free. They went above and beyond to ensure I understood everything and resolved my issue quickly.

BeautiMass
United States
December 16, 2022

The app Seems very easy to use. And customer service is great! Julie helped me with everything and was very friendly!

ASK Apparel LLC
United States
5 months using the app
OneCommerce replied December 16, 2022

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

April 20, 2023

better than paid are good . i'm enjoying with apps with free version and friendly use and easy userp

Glowovy
United States
5 months using the app
OneCommerce replied April 20, 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

October 10, 2022

Amazing and excellent customer support, and this app save a lot of time to handle errors appear in FB, IG and Google catalogs

Cupindy
Egypt
4 months using the app
OneCommerce replied October 10, 2022

Hi Ahmed,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

February 14, 2022

Great app and support! works as intended, cutomer support was very helpful and responsive. Would recommend.

Pheasant Shop
United States
4 months using the app
OneCommerce replied February 15, 2022

Hi Pheasant Shop Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

December 8, 2022

Ocean provided great customer service and helped me set up the feed. I am looking forward to getting support on this app as I was having a lot of trouble with the Shopify Google app. So far this has been a very easy experience.

Dearly
United States
4 months using the app
OneCommerce replied December 8, 2022

Hi Dearly store admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

October 23, 2020

Great application! It is easy to setup and made simple to navigate. Also the support helped me with any questions I had.

Buccellasi-rings
United States
4 months using the app