Reviews (671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

November 18, 2022

I have just worked with Julie on our product feed and she helped me to fix the rejected products issue. She explained everything so now I understand much better the logic behind rejections. Thank you, Julie!

Organiqa
Hungary
About 1 month using the app
OneCommerce replied November 18, 2022

Hi Organiqa admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

October 20, 2022

The customer service has been exceptional. Felix has been very helpful with explaining everything to me in detail and is very patient with me. He's awesome!!

The Dioguardi Collection
United States
About 1 month using the app
OneCommerce replied October 20, 2022

Hi Nicole,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

October 20, 2022

Took 5 min to set up, much better that the default Shopify app (which didn't work by the way). Felix from one commerce had a quick call with me and set up my shop very quickly, much appreciated. You saved my day Felix. Thanks OneCommerce team :*

Prime Casual Wear
Armenia
About 1 month using the app
OneCommerce replied October 20, 2022

Hi Sona,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

February 25, 2022

The support team is very helpful and supportive.
I think it's a great app.
Please keep up the support.

Fragment Products
Japan
About 1 month using the app
OneCommerce replied February 25, 2022

Hello Fragment Products store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Windy
Socialshop - Facebook, Google Shopping Feed

December 8, 2020

Great Job , This do exactly what I need by sync the shopify catalogue to my Facebook Business , 10x

Cute Kids
Israel
About 1 month using the app
OneCommerce replied December 8, 2020

Dear Cute Kids,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

January 13, 2022

Perfect an easy to use. You can connect your feed really quickly. They have online support available at any time.

Nacional Monte de Piedad
Mexico
About 1 month using the app
OneCommerce replied January 13, 2022

Hi Nacional Monte de Piedad Admin,

Rachel here from Socialhead Team.

I'd love to express my sincere thanks for your precious review about the app and our service.

I am extremely happy to see you had a fantastic time with us! It's our honor to have an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

June 2, 2022

I am using this app currently and all the features are amazing. I can do lots of work in just one click. Life has been much easier with this app. This app has a great support team who serves 24/7. Definitely recommend this app.

Shoppers
Bangladesh
About 1 month using the app
OneCommerce replied June 2, 2022

Hi Jeebon,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

May 3, 2022

Good App overall, very efficient and customer service is great, Rachel gave me great help, super patient and help follow thru every single details on my problems, 2 thumbs up!!

Josatina Home
Hong Kong SAR
About 1 month using the app
OneCommerce replied May 4, 2022

Hi Josatina Home admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

June 30, 2021

Very good, the customer service is very caring in time,And it’s free. I found a lot of feed plugins. This one best meets my needs. The only drawback is that it cannot automatically switch currencies and machine translation.

Inlovearts
China
About 1 month using the app
OneCommerce replied July 1, 2021

Hi Inlovearts store admin,

This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 26, 2022

We are satisfied with their support staff, Julie. We understand their service and hope to increase our customers. Thank you very much.

Brand Keywest
Japan
About 1 month using the app
OneCommerce replied December 26, 2022

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce