Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

February 21, 2022

Customer service second to none. So far the app looks and works great, would definitely recommend this app

Always Knitting and Sewing
United Kingdom
2 days using the app
OneCommerce replied February 22, 2022

Hi Andrea,

This is Selena from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Selena
Socialshop - Facebook, Google Shopping Feed

May 31, 2022

Thank you so much! I am so gratefull..
Speedy Service and amazing training on screen sharing. This is so much better than my last facebook feed!

Boujee Boutique
United States
2 days using the app
OneCommerce replied May 31, 2022

Hi Boujee Boutique

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

September 12, 2022

Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.

boxmenswear
United Kingdom
2 days using the app
OneCommerce replied September 12, 2022

Hello Luke,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

July 23, 2020

The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.

K and G Cycles
United States
2 days using the app
August 17, 2022

Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.

Complete Living
South Africa
1 day using the app
OneCommerce replied August 17, 2022

Hi Complete Living admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

April 18, 2022

i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.

DollaLemon
India
1 day using the app
OneCommerce replied April 18, 2022

Hi DollaLemon,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

August 29, 2022

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Axessorize
Australia
1 day using the app
OneCommerce replied August 29, 2022

Hi Ocean Admin,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

November 30, 2022

Excellent support! I Highly recommend this app. ****************************************************

Cat Well-Being
United Kingdom
1 day using the app
OneCommerce replied November 30, 2022

Hi Cat Well-Being admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

October 19, 2021

Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!

ZEP.RO
Romania
1 day using the app
OneCommerce replied October 20, 2021

Hi ZEP.RO store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

Edited January 4, 2023

Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!

Carrelages Clic
France
1 day using the app
OneCommerce replied January 4, 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce