Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

Edited March 9, 2023

Customer service is excellent! The app is very user-friendly, and if you don't understand something, you can simply ask the representative for help, and they will assist you immediately! I really recommend this app!

Tweeto.uk
United Kingdom
1 day using the app
OneCommerce replied March 9, 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

November 10, 2022

Die App ist super einfach und intuitiv in der Anwendung und funktioniert komplett einwandfrei. Wenn man schon mal an Shopify's Google App verzweifelt ist, weiß man das umso mehr zu schätzen. Eine vierstellige Anzahl an Varianten und kein einziger Fehler im Merchant-Center – ein Traum! Der Support ist außerdem sehr zuvorkommend und hilfreich, wenn auch auf Englisch.

Ligarti Tiermanufaktur
Germany
About 24 hours using the app
OneCommerce replied November 10, 2022

Hallo Dina,

Hier ist nochmal Niel von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Niel
Socialshop von OneCommerce

April 25, 2022

So far this app has been good. The ability to easily select product categories for Google Merchant Center has been just what I was looking for. So much easier to work with that Google Center itself. Hoping all continues to go smoothly after all the product feed is reviewed by Google.

Teach Fun Oz Resources
Australia
About 23 hours using the app
OneCommerce replied April 26, 2022

Hello Teach Fun Oz Resources admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

March 2, 2022

This app is very user friendly and easy to use. The support via chat is very helpful. Great! A very good support. Everything works fine. I can absolutely recommend it.

zarto.de
Germany
About 22 hours using the app
OneCommerce replied March 3, 2022

Hi zarto.de admin,

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Rachel
Socialshop - Facebook, Google Shopping Feed

October 20, 2022

The app was super easy to get setup and when I ran into a question about something, the support team was so helpful and responsive. It was actually a bit surprising as I'm used to so many companies now just referring me to self-help articles that don't actually answer my question. I'll be sticking with them for the long-run. Great app + Great service = Long-term part of my stack!

Cypress and Alabaster
United States
About 22 hours using the app
OneCommerce replied October 20, 2022

Hi Cypress and Alabaster admin,

This is Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

July 30, 2021

The Team is very patience to help me solve the issue one by one. The apps is very convenient and helpful for seller who has multiple page for fb and ig

WOOH
Malaysia
About 22 hours using the app
OneCommerce replied July 30, 2021

Hi WOOH store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 15, 2020

good app. it does what it should do and simply works. solved a problem for us because we needed a google feed for the merchant center, because we want google to advertise our products in a second country. this doesnt work out of the box with the shopify google sales channel, so this app was needed. thanks guys!

sober
Germany
About 17 hours using the app
OneCommerce replied December 15, 2020

Hi sober store admin,

I am Tracie from Customer Support of Socialshop. Thank you so much for choosing our app and sending feedback

We will try our best to bring you better experience in next version. If you meet any issue while using our app, please dont be hesitate to contact us

Warmest Regards,
Tracie

January 25, 2022

The first steps in setting up the application were successful, especially thanks to the responsive technical support staff.
Thanks for your hard work!

www.powerslide.com
Germany
About 16 hours using the app
OneCommerce replied January 25, 2022

Hi Powerslide admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

May 26, 2022

Amazing service! Felix walked us through the whole process and made it ever so easy. We are very pleased with this service and would definitely recommend.

Viva La Body
Australia
About 14 hours using the app
OneCommerce replied May 26, 2022

Hi Viva La Body admin or Mr. Hermicrab,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

August 22, 2022

Just got set up with this app to assist with our FB/Insta channel. Ocean was a great help in getting us set up with the app and cleaning up the existing channel set up

Luna Chick
United States
About 13 hours using the app
OneCommerce replied August 22, 2022

Hi Luna Chick admin,

Here's Ocean from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Ocean
Socialshop - Facebook, Google Shopping Feed