Reviews (672)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and exceptional customer support, making it ideal for those with limited technical skills. It effectively manages and optimizes Google Shopping feeds, automates updates, and offers customization options that enhance product visibility. The app also supports multiple channels like Facebook and Instagram and provides valuable analytics. Additionally, it is cost-effective, supports multiple languages, and integrates seamlessly with Shopify.

March 1, 2022

Amazing app and the best part is their support. Product syncing is quick and the UI of the app is very friendly. Thank you so much social head team.

Barks & Wags
India
About 2 years using the app
OneCommerce replied March 1, 2022

Hi Barks & Wags admin,

This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
Socialshop - Facebook, Google Shopping Feed

October 19, 2021

Hello team, easy to use application, enthusiastic support support. Thank you very much! Thank you so much!

INFINI.Tee
Vietnam
About 2 years using the app
OneCommerce replied October 19, 2021

Hi INFINI.Tee store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

Edited October 20, 2022

UPDATED: I have fixed my rating as Neil contacted me and went to great lengths to help me figure out what the issue was. It was fixed and he was patient and I can now use this app to my pleasure. I recommend this app :) I use this app to help me manage facebook and instagram. The only issue is I am a small business and don't make enough to get the good features. I wish there was an option for small business that make $3k a year for the better options. Other than that no issues at all.

By HIS Graces
United States
About 2 years using the app
OneCommerce replied October 17, 2022

Hi there,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

May 26, 2022

Felix is amazing! he helped me fix a lot of issues and even jumped with me on 2 zooms! thank you so much for the help, amazing support from this app!

Tailored Canvases
United States
About 2 years using the app
OneCommerce replied May 26, 2022

Hi Harel,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

November 29, 2022

Una aplicación que me ayudó a la aprobación rápida de mi catalogo en Facebook y evitar cualquier contratiempo, recomendable.

Unicos Moderna
Mexico
About 2 years using the app
OneCommerce replied November 30, 2022

Hola administrador de Unicos Moderna,

Aquí está Niel otra vez de Socialshop. Muchas gracias por su revisión de gran corazón.

Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.

Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/

Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Saludos,
Niel
Tienda social de OneCommerce

December 13, 2022

Sehr schneller und hilfsbereiter Support, die App hilft mir sehr bei der Optimierung der Datenfeeeds für die einzelnen Sales-channels

My Fine Jewellery
Austria
Almost 2 years using the app
OneCommerce replied December 13, 2022

Hallo My Fine Jewellery Store Administrator,

Hier ist wieder Ocean von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Ozean
Socialshop von OneCommerce

November 12, 2021

This app is fantastic - but the customer service is even better! Perfect, simple way to get feeds syncing properly. Other methods dont work nearly as well and are full of bugs - this app works great! Very friendly helpful team too who respond quickly on Live Chat. Recommend!

Tiny Toes UK
United Kingdom
Almost 2 years using the app
OneCommerce replied November 15, 2021

Hi Tiny Toes UK store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

December 13, 2022

I just downloaded the app and start using. Julie was really helpful. Just for the support I'm giving 5 stars. Really good app.

BonPrix Électroménagers
Canada
Almost 2 years using the app
OneCommerce replied December 13, 2022

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

October 27, 2020

Great app. Works perfectly to generate a feed for both google merchant and facebook catalog. Whenever I faced a problem support was responsive and helped me to solve the problem.

Soul & Peace
India
Almost 2 years using the app
December 5, 2022

Trato excelente y muy resolutiva. Atenta y muy amable en todo momento. Se molestó en buscar el problema y dar con la solución.

FARMACIA CEBERIO
Spain
Almost 2 years using the app
OneCommerce replied December 5, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce