Reviews (679)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and managing Google Shopping feeds from Shopify, highlighting its ability to reduce manual work through features like multi-channel integration, automatic updates, and detailed analytics. It supports multiple languages and currencies, enhancing international business operations. Merchants also praise the responsive and helpful customer support team for providing optimization tips and personalized guidance.

October 17, 2024

I’m giving this 5-star review not only for the App but, most importantly, for Ricky’s exceptional support. I reached out to him numerous times with various questions, and each time, he responded promptly, with patience and a high level of professionalism. Ricky consistently solved every issue I faced, making it easy to maximize the benefits of FeedHub, even without being a Shopify expert. He went above and beyond, even helping me optimize my feed.

What more can I say? If there were an option for 6 stars, he’d deserve it!

Songmont
Hong Kong SAR
Over 2 years using the app
OneCommerce replied November 12, 2024

Hi Songmont admin,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

December 30, 2024

It works and it's free, so you can't get any better than that.

SlimtasticTea
United Kingdom
About 2 years using the app
OneCommerce replied January 1, 2025

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

November 20, 2024

I tried several apps before this one, but the support I received from Julie was truly exceptional. Unlike my previous experiences, she was incredibly patient and helpful, guiding me through the setup process step by step. She answered all my questions with great precision and never rushed, making me feel fully supported throughout. I highly recommend both the app and the customer service, especially thanks to Julie's professionalism. A truly positive experience!

Shoplifts
Italy
About 2 months using the app
OneCommerce replied November 22, 2024

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

November 10, 2024

FeedHub has been a game-changer for managing my Google Shopping feeds. It keeps my listings automatically updated, saving me hours of manual work, and the customization options make it easy to optimize my products for better visibility. The multi-channel support is a huge plus, and the analytics provide valuable insights. Highly recommend for anyone looking to streamline their product feed management!

Ethereal Finds Co
South Africa
17 days using the app
OneCommerce replied November 12, 2024

Hi admin,

This is Ricky support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Feedhub users like you. Thank you for the loving words you've shared, and thank you for being the best part of Feedhub

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
Feedhub by OneCommerce

January 23, 2025

Great app, great team. Julie was incredibly helpful and fast!

Creatures of Habit
India
Over 2 years using the app
December 27, 2024

not sync at all

EUG FASHION
United States
4 days using the app
OneCommerce replied January 1, 2025

Hi there,

Here is Julie from Feedhub team. First of all, I sincerely apologize for the experience you have. Although our company strives for 100% customer satisfaction, it’s clear we’ve fallen short in this instance- and frustration from your end is justifiable. However, we genuinely wish you could reach out for our support first before leaving a review on Shopify. This truly breaks our heart.

I have sent you an email to get the details about your concern so I can deliver the proper solution right after the review was left. Until now, I have not received any response yet from you. Could you please kindly check your mail box and give us another chance to support you better? This will prevent other unwanted situation from occurring in the future and strengthen your business growth.

Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.

Kind regards,

Julie

November 17, 2024

App is perfect and customer service is great!

Dekayed
United States
3 months using the app
OneCommerce replied November 19, 2024

Hi admin,

This is Ricky support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Feedhub users like you. Thank you for the loving words you've shared, and thank you for being the best part of Feedhub

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
Feedhub by OneCommerce

October 3, 2024

Ricky was fantastic in helping me navigate and set up a specific app for my second Shopify store. His expertise and support made the whole process much smoother, and he was always there to answer my questions. I really appreciated his patience and guidance—highly recommend working with him!

SupernerdsMerch
Norway
5 days using the app
OneCommerce replied November 12, 2024

Hi SupernerdsMerch,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

January 6, 2025

Julie was quick to answer and very friendly and helpful. She answered my questions sufficiently!

Macleod Motor Co.
United Kingdom
1 day using the app
October 3, 2024

Super good service from Ricky and Julie.
They both do their best to answer all my questions in a very short time.
Julie also took time to record then send me a video tutorial to show how to push Shopify tags to our Facebook Product Catalog.
Thank you Ricky and Julie.

Pneus Ratté
Canada
1 day using the app
OneCommerce replied November 12, 2024

Hi admin,

This is support team from OneCommerce. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Feedhub users like you. Thank you for the loving words you've shared, and thank you for being the best part of Feedhub

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
Feedhub by OneCommerce