Overall rating
3.9
Counts per rating level
  • 65% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 24% of ratings are 1 stars
March 11, 2016

This app just sorts it all out for you, it is brilliant.
Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.

Kippson
United Kingdom
Over 1 year using the app
December 14, 2017

I'm surprised there are not more positive reviews on this app

We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features

We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers

The customer service team are very friendly, helpful and knowledgeable

Pfaa2u
United Kingdom
About 1 year using the app
Edited February 19, 2021

We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
Highly recommended.

Electric Bear Brewing Co | British Craft Beer
United Kingdom
4 months using the app
Edited September 22, 2017

I love this review app everything about this app clean and im using the free part 50 emails per month i wish it was more and cheaper but beside that grate app

Reidsboutiques
United States
About 2 months using the app
January 30, 2023

App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.

Noons UK
United Kingdom
9 days using the app
Feefo Holdings Limited replied February 22, 2023

Thanks for your feedback. We've fixed the problem that prevented the app from working with some themes, and our support team is always here to help with manual setup if need be. We hope you'll give our app another try and let us know if you have any questions 😊

April 20, 2018

would have liked this, but it didn't install and all I get is error messages. Tried manual set up, that didnt work either. The sign in was a mess too. Will try another app

Wordynumnum
United Kingdom
19 minutes using the app
Edited May 22, 2018

It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee"
I just added it and it says I have 31 days left on the trial. LIES and fraudulent.
AND when you click to extend it wont even tell you a price.
For all I know it's only $10 (but doubt it... that's why they hide it)....
Don't say it's ABSOLUTELY FREE.

Just Ask Parker
Netherlands
5 minutes using the app