FetchApp

We've been using Fetch for years with virtually zero issues. It works so well that it actually makes us wish we had more digital products to sell!

I just launched with FetchApp in the last week and so far everything has gone very smoothly. All the customers have been able to successfully download the book and best of all, I've had to do absolutely nothing!

Works 100% exactly as described. Wish storage space was a little cheaper but hey they have to make their money too. I had a customer call that he didn't get his download links. I went to the fetch app admin area and saw the link was sent (immediately) but used the tools to resend the links and then asked him to check. He was checking the wrong email account and the links were there as expected. Not only that but I could see the time he downloaded the digital items plus the IP address. You can set time limits or download limits and it's all so smooth. Worth it!

I have had Fetch for several months with no issues. Except maybe price. Easy to use and customize. Easy to extend download times if a customer has an issue.

Fetch is a great application that does exactly everything it says it does for a very affordable price.

But what really sets Fetch apart is the tech support -- the support staff was EXTREMELY helpful. They replied to every one of my emails in a timely and polite fashion, and stuck with every issue until my questions were answered, the problem was fixed, and I was satisfied, all the while being friendly and cordial. I would absolutely recommend using Fetch if you're on the fence about whether or not to use Shopify to handle digital downloads.

My entire business runs off Fetch. We sell downloadable training videos for filmmakers. Fetch makes it very easy to set up and run. And they're very helpful with tech support though this is rarely needed. An a+ service.