Fetchply AI Chatbot Live Chat

Fetchply AI Chatbot Live Chat

Pricing
Free plan available. Free trial available.
Rating
5.0 (1)
Developer
Rana Haroon

An AI chat agent trained on your store. It answers questions, recommends products, and captures lead

Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed. Review every conversation in a shared inbox, see which questions shoppers ask most, fill gaps in your content, and keep answers current with retraining as your store changes.

Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed. Review every conversation in a shared inbox, see which questions shoppers ask most, fill gaps in your content, and keep answers current with retraining as your store changes. more
  • AI agent trained on your products, pages, and policies answers shoppers 24/7
  • Recommends products in chat and answers order questions to help close sales
  • Shared inbox for widget, WhatsApp, Instagram, and email with human takeover
  • Guided flows: build visual step-by-step journeys for orders, returns, and FAQs
  • Analytics show top questions, unanswered gaps, and product interest

Languages

English

Works with

  • Shopify Admin
  • Email
  • Instagram
  • messenger
  • Slack
  • WhatsApp
  • WooCommerce

Pricing

Choose the plan that best fits your business.

Free to install

Free

Features

  • 200 messages/month
  • Up to 400 products or 10 MB data
  • Website chat widget
  • WhatsApp & Instagram
  • Lead capture
  • Unlimited live human-agent chat
  • Lead capture
  • AI order tracking

Starter

$7.99 / month

or $90/year and save 6%

Features

  • 1,200 messages/month
  • Up to 2,000 products or 50 MB data
  • Website, WhatsApp & Instagram
  • Standard AI model
  • AI shopping assistant
  • Unlimited live human-agent chat
  • Conversation logs
  • Standard support

7-day free trial

Pro

$29 / month

or $299/year and save 14%

Features

  • Everything in Starter
  • 5,000 messages/month
  • Up to 5,000 products or 150 MB data
  • MCP Server
  • AI replies on social channels
  • AI order tracking
  • Remove Fetchply branding
  • Priority support

Business

$99 / month

or $990/year and save 17%

Features

  • Everything in Pro
  • 20,000 messages/month
  • Up to 15,000 products or 500 MB data
  • All channels & integrations
  • Pro AI model for higher accuracy
  • Dedicated support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 11, 2026

We wanted something that could answer customer questions without adding more work for our team.
Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It handles common questions about products, shipping, returns, and order details.
The answers feel natural, and the chat widget looks good on the storefront.
It has helped customers get answers while they are still shopping instead of leaving the site.
We also spend less time replying to the same questions over and over.
Overall, it’s a practical app for stores that want faster support and a better shopping experience.

Elite Kids
Pakistan
3 days using the app
Rana Haroon replied July 9, 2026

Thank you for the thoughtful review. We’re glad Fetchply has been easy to set up and helpful for answering common Shopify store questions. Our goal is to help merchants give shoppers faster support while keeping the experience simple, clean, and useful on the storefront.

Support

App support provided by Rana Haroon.

Developer

Rana Haroon

House No 154-b Near Awan Chowk, Ghulam Muhammad Abad, Faisalabad, 38000, PK

Launched

June 29, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Products, orders, discounts, Online Store, Shopify admin

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View discounts

    Discount codes and promotions

  • View Online Store

    Online Store pages, theme

  • View Shopify admin

    Legal policies

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