Fetchply AI Chatbot Live Chat
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Rana Haroon
Featured images gallery
An AI chat agent trained on your store. It answers questions, recommends products, and captures lead
Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed. Review every conversation in a shared inbox, see which questions shoppers ask most, fill gaps in your content, and keep answers current with retraining as your store changes.
- AI agent trained on your products, pages, and policies answers shoppers 24/7
- Recommends products in chat and answers order questions to help close sales
- Shared inbox for widget, WhatsApp, Instagram, and email with human takeover
- Guided flows: build visual step-by-step journeys for orders, returns, and FAQs
- Analytics show top questions, unanswered gaps, and product interest
Languages
English
Works with
- Shopify Admin
- messenger
- Slack
- WooCommerce
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free to install
Free
Features
- 200 messages/month
- Up to 400 products or 10 MB data
- Website chat widget
- WhatsApp & Instagram
- Lead capture
- Unlimited live human-agent chat
- Lead capture
- AI order tracking
Starter
$7.99 / month
or $90/year and save 6%
Features
- 1,200 messages/month
- Up to 2,000 products or 50 MB data
- Website, WhatsApp & Instagram
- Standard AI model
- AI shopping assistant
- Unlimited live human-agent chat
- Conversation logs
- Standard support
7-day free trial
Pro
$29 / month
or $299/year and save 14%
Features
- Everything in Starter
- 5,000 messages/month
- Up to 5,000 products or 150 MB data
- MCP Server
- AI replies on social channels
- AI order tracking
- Remove Fetchply branding
- Priority support
Business
$99 / month
or $990/year and save 17%
Features
- Everything in Pro
- 20,000 messages/month
- Up to 15,000 products or 500 MB data
- All channels & integrations
- Pro AI model for higher accuracy
- Dedicated support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
We wanted something that could answer customer questions without adding more work for our team.
Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It handles common questions about products, shipping, returns, and order details.
The answers feel natural, and the chat widget looks good on the storefront.
It has helped customers get answers while they are still shopping instead of leaving the site.
We also spend less time replying to the same questions over and over.
Overall, it’s a practical app for stores that want faster support and a better shopping experience.
Thank you for the thoughtful review. We’re glad Fetchply has been easy to set up and helpful for answering common Shopify store questions. Our goal is to help merchants give shoppers faster support while keeping the experience simple, clean, and useful on the storefront.
Support
App support provided by Rana Haroon.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, discounts, Online Store, Shopify admin
-
View products
Products, collections
-
View orders
All order history for the last 60 days
-
View discounts
Discount codes and promotions
-
View Online Store
Online Store pages, theme
-
View Shopify admin
Legal policies
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window