Fetchply AI Chatbot Live Chat
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Rana Haroon
Featured images gallery
Shoppers have questions. Fetchply answers. Sales support runs 24/7.
Fetchply helps merchants reduce repetitive support by turning store pages, product catalog, policies, PDFs, and help content into an AI chat agent. The agent answers customer questions on the storefront, links replies to source content, captures leads, and hands conversations to the team when a person is needed. Merchants can review chats, see common questions, and keep answers current with scheduled retraining.
- Live chat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Conversation inbox with lead capture and human handoff
- Advanced Analytics shows Everything you need to understand your buyer's
Languages
English
Works with
- Shopify Admin
- Slack
- WooCommerce
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free to install
Free
Features
- 200 messages/month
- 400+ Products OR 10 MB training data
- Website chat widget
- Unlimited live human-agent chat
- Lead capture
- WhatsApp & Instagram
- AI order tracking
Starter
$7.99 / month
or $90/year and save 6%
Features
- 1200 messages/month
- Unlimited human-agent chat - free
- 2000+ Products OR 50 MB training data
- Website, WhatsApp & Instagram
- Standard AI model
- Conversation logs
- Standard support
- AI Shopping assistant
7-day free trial
Pro
$29 / month
or $299/year and save 14%
Features
- Everything in Starter
- 5,000 messages/month
- 5000+ Products OR 150 MB training data
- Premium AI Models
- AI reply on socials
- AI order tracking
- Remove Fetchply branding
- Priority support
Business
$99 / month
or $990/year and save 17%
Features
- Everything in Pro
- 20,000 messages/month
- 15000+ Products OR 500 MB training data
- All channels & integrations
- Pro AI model - higher accuracy
- Dedicated Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We wanted something that could answer customer questions without adding more work for our team.
Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It handles common questions about products, shipping, returns, and order details.
The answers feel natural, and the chat widget looks good on the storefront.
It has helped customers get answers while they are still shopping instead of leaving the site.
We also spend less time replying to the same questions over and over.
Overall, it’s a practical app for stores that want faster support and a better shopping experience.
Thank you for the thoughtful review. We’re glad Fetchply has been easy to set up and helpful for answering common Shopify store questions. Our goal is to help merchants give shoppers faster support while keeping the experience simple, clean, and useful on the storefront.
Support
App support provided by Rana Haroon.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, discounts, Online Store, Shopify admin
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View products
Products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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