Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 7, 2026

Excellent app. I have found it very easy to use. Excellent customer support and they have helped me set up the bot and train it in different aspects in my store. Customer support is very responsive whenever I face any issues with the support. So far really liking it exactly what i have been looking for

YALLAWORLD
United Kingdom
10 days using the app
Rana Haroon replied September 7, 2026

Thank you!!! i really much appreciated that it helps you to achieve your goals :)

August 18, 2026

I was searching for a simple to use ai chatbot and i used chatty and zipchat and some others but those were really very complicated and i was unable to even setup properly i was just going to leave ai chatbots but then i found fetchply and installed it was easy enough that i setup in just 10 minutes onboarding was so smooth i just have to hit next and boom!!! all done. the only thing that i needed is auto discount creator so my chatbot can give discounts to user automatically however i will give 5 start good enough to make my day :)

Shanza Store
Pakistan
3 days using the app
Edited July 11, 2026

We wanted something that could answer customer questions without adding more work for our team.
Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It handles common questions about products, shipping, returns, and order details.
The answers feel natural, and the chat widget looks good on the storefront.
It has helped customers get answers while they are still shopping instead of leaving the site.
We also spend less time replying to the same questions over and over.
Overall, it’s a practical app for stores that want faster support and a better shopping experience.

Elite Kids
Pakistan
3 days using the app
Rana Haroon replied July 9, 2026

Thank you for the thoughtful review. We’re glad Fetchply has been easy to set up and helpful for answering common Shopify store questions. Our goal is to help merchants give shoppers faster support while keeping the experience simple, clean, and useful on the storefront.

August 25, 2026

good

ORÉYA
United Arab Emirates
About 17 hours using the app