Uploadly ‑ File Upload
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Reviews (70)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing file uploads on Shopify product pages, ideal for businesses needing customer-provided images. It features easy installation, multi-image uploads, note attachment, and supports various file types. The app is praised for its reliability and seamless integration, while the support team is noted for their responsiveness and effective customization assistance, significantly improving customer experience and operational efficiency.
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Extremely bad customer support; left everything to the AI chatbot, which is useless and replies with the same answers. I was thinking of upgrading to the paid plan, but now I'm uninstalling it and never recommend it to anyone!!!
Hello,
it looks like you used the Shopify Sidekick which is the only AI Chatbot.
If something didn’t work as expected or if anything was unclear, we’re always here to help via email or Live Chat. You can reach our support team anytime via the live chat button — and you can create an email ticket! I have attached here the screenshot where you can find the support channels on the app:
https://drive.google.com/file/d/10phvHvn95owoWaz3PsZmWQ0UWasnek9c/view?usp=sharing
Please get in touch with us, we would be happy to help you out.
You can simply write us an email to:
support@inspon-app.zendesk.com
Thank you for your time and understanding!
Been using the app for a couple of years now. Works great with no issues.
This app works great for our business. Customers are able to easily upload their images so we can print them.
This has been wonderful for my business and I haven't had any issues come up. The customer support is wonderful and I would recommend it to any business owner!
Great app but even better customer service. I have reached out twice now and each time, they are quick, kind and get the job done.
Shopify customer service is extremely helpful. They get back to you in minutes. They have always understood what I was trying to do. The app works very well with Shopify and what I want with all of my products. I haven't had any issues.
Wir setzen die App nun seit Monaten ein und für uns war Uploadly ein Segen! Wir arbeiten mit grossen Dateien und Uploadly war und ist die perfekte Lösung für uns. Gerade eben hatten wir noch ein technisches Problem, dass uns der Uploadly Support Abends nach 21 Uhr noch gelöst hat obwohl das Problem nichts mit ihrer App zu tun hatte. Weltklasse App und noch besserer Support. Macht weiter so!
Pascal von Team Uploadly war sehr zuvorkommend und hat mir bei allen Fragen geholfen. Ich bin froh diese praktische App nutzen zu dürfen und empfehle sie weiter!
Good customer service. Understood our concerns and acted on it immediately.
Hey,
thanks for leaving a review.
We were happy to assist you, if you have any troubles please reach out via Live-Chat inside the app or via e-mail at: help@inspon.com
Thanks
Super easy to install and customer don't have any issues
