Reviews (789)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and customer engagement through features like promotional pushes and cart abandonment campaigns. They value its comprehensive tools, including push notifications, SMS, and email marketing, and note its easy installation and user-friendly interface. The app's reliability and exceptional customer support, including fast responses and personalized assistance like custom videos, are frequently highlighted. Merchants appreciate how it enhances real ...

June 11, 2022

The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.

DirtBound Offroad
United States
12 months using the app
July 29, 2018

I won't give a star review on an app I just downloaded and literally have not used. asking for a review in step 2 of the requirements for free set up is too pushy for me. If it works I will update review, but for now, no.

Crested Perch
United States
7 months using the app
Edited September 29, 2017

DON'T install this app! at the begining its perfect it works good and very user friendly and they ask you to write a good review (thats why they have so much), then it gets tricky, you cant export your subscribers, so if they change there pricing plans (wich they do all the time) or you are not satisfied you will loose all what you paid for.

Melomaniac
Mexico
6 months using the app
January 21, 2022

This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!

22 Lions
Croatia
2 months using the app
Firepush Ltd replied January 24, 2022

All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant ...

Edited December 30, 2016

Final Update: Wow. Just wow. It doesnt seem like this company has ANY professionalism as well. I dont know if some companies just have more respect than others, but my experience with people like Shopry (does the product review add ons) is amazing. A lot of different companies are good here. Then you have this guy Tom. Who is trying to threaten me to leave negative reviews for my store if I ...

Vapel1fe
Canada
9 days using the app
April 15, 2019

Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.

Ground-Based
United States
8 days using the app
Firepush Ltd replied April 16, 2019

We are really sorry you have not received support on time. Unfortunately we are not online 24/7
And support during weekends might be with small delays.

The reason you could ...

Edited March 12, 2019

Don't bother with this app.

I used this app and it blocked me immediately from activating the SMS messaging. I was blocked due to "unusual activity" and couldn't use it and wasted time and money. Don't bother with it. The UI is bad too and there is no way to find out what your charges are.

To make matters worse, even though I didn't use the budget set on this app and uninstalled few days after ...

All Stuff Wood
United States
4 days using the app
June 26, 2018

Installed this ap, then was contacted about signing up for another service through them and when I went to make an appointment and told them that we could not do mornings I got the brush off response, well then "good luck" like they are making so much money they don't need any of us peasants money. Quickly uninstalled the ap. Will not pay money to a company that out of the chute could care less ...

Redneck Nation
United States
4 days using the app
July 12, 2018

Haven't even had time to use the app yet, but it won't let me use it without reviewing first. So here you go.

Pretty Praise
United States
About 21 hours using the app
August 6, 2017

Not worth the time for this app because you will not get any of your customers email address subscription but the app stores all data of your customers who click through. basically you help building their data base and email list and not yours.

Onthegopic Com
United States
About 6 hours using the app