Reviews (43)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 28, 2025

Great app with excellent support
Liking the app so far, it’s been smooth to set up and works well for our needs. The customer support team has been super helpful and responsive whenever we’ve had questions. Thanks!

The Eternal Bouquet ®
Australia
About 1 month using the app
March 11, 2025

I had the pleasure of receiving support from Rebeca and Geevan, and I must say they were absolutely fantastic! Both were incredibly friendly, patient, and genuinely helpful throughout the process. They made sure all my concerns were addressed promptly and with a positive attitude. It's rare to come across such attentive and supportive customer service, and I truly appreciate their efforts in making my experience with the Firework App so much smoother. Thank you, Rebeca and Geevan, for your outstanding support!

Olivia Wearable Breast Pump
United States
7 days using the app
February 26, 2025

This is a feature we really wanted to have on our eco shopify site to show UGC videos of our products. Had a little trouble in the setup but the customer service was responsive especial Tal helped work though some of the issues. Look forward to getting to know this product and see results.

HandyFamm
United States
About 19 hours using the app
December 13, 2024

Great service! Thanks for help from Kazmir

ixacurtains
United States
About 6 hours using the app
October 30, 2024

Great customer service and once you have the how to guide super easy to implement. Great APP

eyeam
United Kingdom
About 1 hour using the app
October 5, 2024

Fabulous app, user-friendly and incredible customer service. I had a specific request, and Rebeca from Fireworks walked me through everything — making the process so easy and enjoyable. Highly recommend.

Linen Tutu
United States
1 day using the app
September 28, 2024

Abhi has always been readily available for questions and even advises on improving our website. Overall, I feel Firework has improved our site.

Bare Skin Care by Dr. Bollmann
United States
2 months using the app
July 14, 2024

Onboarding was actually enjoyable, such a great team. The platform is super easy to use and looks great on our site. Very elevated in comparison to the other apps they claim to do the same thing

OddBird Co.
United States
7 months using the app
Firework replied September 4, 2024

Thanks so much for your review. We are glad to hear you had an enjoyable onboarding experience and we are excited to continue support your success!

May 25, 2022

Easy to use and great tool to help improve our customer experience. Most importantly, the onboarding team is fantastic!

Stolen Stores
United States
About 2 months using the app
Firework replied September 4, 2024

Thank you so much for your review. It's our pleasure to be able to support your continued growth and success.

May 19, 2022

Super intuitive and easy to use. Recently just signed on with them. Highly recommend! Partnership team is amazing to work with!!

Pacifica
United States
About 1 month using the app