Reviews (53)
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Onboarding was actually enjoyable, such a great team. The platform is super easy to use and looks great on our site. Very elevated in comparison to the other apps they claim to do the same thing
Thanks so much for your review. We are glad to hear you had an enjoyable onboarding experience and we are excited to continue support your success!
For me, it'sn't just about embedding videos. It's about creating an interactive experience. I love the option to add quizzes within the videos – it's a good way to capture attention. Honestly, it's making my site a more fun place to shop, and that translates into longer visits.
The Fireworks team has been exceptional to collaborate with. Integrating new app providers with our headless storefront can be challenging; however, Fireworks was straightforward to set up. Even when we encountered technical issues, their technical team assisted us in resolving them promptly, demonstrating a high level of expertise and commitment to customer satisfaction.
Thanks to Fireworks, we have successfully incorporated shoppable video content into our website without compromising performance. This enhancement has not only improved user engagement but has also contributed positively to our overall sales strategy.
Overall, our experience with Fireworks has been highly rewarding, and we look forward to continuing our partnership.
Getting started with Firework was smooth. After four months, I continue to be impressed with its capabilities. It's made my site more interactive and engaging. Abhi and Rebeca provided excellent support when I was ready to dive a bit deeper into the product. I highly recommend this app for businesses of all sizes.
Abhi has always been readily available for questions and even advises on improving our website. Overall, I feel Firework has improved our site.
Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.
The customer service and professionalism is just another level. I have worked with 4 different people and my thoughts after each call were: wow, what a team, I hope I can replicate that in my business.
Jordan, Tal, Eduardo, Tarun.
About the product: I've been looking for a way to showcase videos of our fitness products and the solution Firework provides is incredible. Easy to install, easy to use, and works great. I think this is going to be great for our business. I've only used videos but hoping to expand to other services.
I added shoppable videos to my product pages, and customers love clicking through them. Setup was easy, Just wish I installed it earlier!
I would definitely recommend! 10 out of 10!
We were using another UGC video vendor and was called out on their user experience on our site. We switched to Firework and could not be happier.
Conversion and engagement has increased tenfold and they have very good support! Could not recommend more!
Thanks so much for your review. We are here to support your continued success and excited to drive more conversion and engagement on your side!
Fabulous sales team! We love Firework on our website and it was so easily integrated into our Shopify site. Customers who interact with our Firwork videos have been converting 11x higher than those who do not interact with a video. We look forward to continue working with them.
Love to hear about your experience with Firework and sharing the results! We are excited to continue support your growth and ongoing success! Thank you for your review.