Reviews (25)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 13, 2024

The app can suddenly crash randomly until you find out you have probably lost multiple sales due to customers not being able to get the cart to appear.

Cavaier
Sweden
25 days using the app
April 15, 2024

The app has good potential, but bugs appear too frequently. While customer service takes too long to respond to an email or there is no chat to contact anyone. I have been waiting 4 days to fix a problem with the currency in the Progres Shipping bar...

Indigo Luna Store
Australia
About 2 years using the app
TrustApps replied April 17, 2024

Hey Indigo Luna store! It doesn't appear that you're receiving our support replies by email currently. (Please check your spam folder just in case!) Our team has also tried to get in touch via your shop's contact form. Please email us at help@fluorecent.co, and provide us with an alternative email address that we can try to use to connect with your team.

November 20, 2023

The best ROI of any app I have in my store.

I started using these guys back when they were Obsidian upsell and it was an instant success. In the years/months since they've only gotten BETTER. Their cart is a super simple install and has a ton of features that drive big $$$ for us.

I reached out to Frederique with a specific ask and they were able to build out a custom solution for us to help us do even better this BFCM.

Highly recommend!!

LLUME Jewelry
Canada
Over 1 year using the app
TrustApps replied November 23, 2023

Thank you!! We're so glad we were able to help out and we hope that the sale is a big success!!

October 13, 2023

We've been exploring many apps but none integrated beautifully and seamlessly with our theme as Flash Cart did (which is also developed by Fluorescent team). Already in-love with it and the team is just beyond amazing.
They were very quick with their response and offered solutions that was very specific to our site.

papuk
Canada
1 day using the app
July 22, 2023

LOVE LOVE LOVE this app so much!!! It is so user friendly, blends seamlessly with our theme, and it looks very sleek. Couldn't be more pleased...and the price is amazing!

LIV & Company
United States
3 days using the app
December 14, 2021

Only have this running since 2 hours but both design and support are outstanding so far. Recommended!

Senkels
Austria
12 days using the app
February 28, 2022

Marcus really helped us with getting our cart sorted. We had an existing slide-out cart and a filter app that caused issues with Incentivize. But, Marcus and the team really worked on it the last few days and fixed it for us! Great service from the guys! Can't wait to see this app bring in that upsell revenue

Elephant Gin
Germany
13 days using the app
TrustApps replied March 3, 2022

🙏 Glad we were able to help you out! Site's looking great, now I'm thirsty.

January 11, 2022

Hands down the best app we've tried, it has increased daily sales some days up to 20%. Works flawlessly, fun to use with the shipping meter & great interface to upsell specific products at the right time. Really impressed.

BARE BAR
United Kingdom
20 days using the app
TrustApps replied January 13, 2022

Those are fantastic results! Glad you're liking it, let us know if you have any questions :)

February 10, 2022

Simple setup, effective upsells. The progress bar for free shipping is also great. We had a positive ROI after only a few days. Can't ask for more! 10/10 would recommend this app.

Releaf
Germany
24 days using the app
TrustApps replied February 10, 2022

Thanks for the kind words Releaf! Hope you're liking that latest update 🙌

February 8, 2022

I’m loving this app and the support so far! I’ve been hesitant to install any of the upsell apps I’ve come across because I always feel they are super complicated and/or the UI they inject into the store is very ugly and intrusive. This app however is very clean and neat. The admin interface is very straight forward and easy to work with and the storefront UI is nice and simple. It comes with a built in cart drawer which is a huge plus. I was using a separate app for that which was too bulky. But by adding this app I was able to remove that app entirely which also had a positive effect on my speed score (went up 8 points). The code this app ships to the storefront is very minimal. I’m on my 8th day of the free trial and I’ve already had some good upsells. All of the upsells so far have been products automatically picked by the app so I guess their AI is smarter than I am since none of my hand-picked upsells have worked so far :D I’ve been in touch with the team to help me resolve a few minor issues and they have been very responsive and super helpful and ready to act quickly on making improvements to their product. I can definitely recommend this app and I cannot wait to see what the team comes up with in the future :)

DIMM
Iceland
8 days using the app
TrustApps replied February 8, 2022

🙌 Love it DIMM, thanks for sharing. Your store and upsells are looking fantastic, happy upselling!