Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 15, 2024

The app has good potential, but bugs appear too frequently. While customer service takes too long to respond to an email or there is no chat to contact anyone. I have been waiting 4 days to fix a problem with the currency in the Progres Shipping bar...

Indigo Luna Store
Australia
About 2 years using the app
Fluorescent Apps replied April 17, 2024

Hey Indigo Luna store! It doesn't appear that you're receiving our support replies by email currently. (Please check your spam folder just in case!) Our team has also tried to get in touch via your shop's contact form. Please email us at help@fluorecent.co, and provide us with an alternative email address that we can try to use to connect with your team.

Edited December 22, 2023

everything is fine :) would love to have more options like UpCart has (ie the option to directly write a coupon code inside the cart drawer). and more flexibility in adding own icons below the Go to checkout button

XTRA FUEL
Germany
About 2 months using the app
Fluorescent Apps replied December 21, 2023

Thank you for your feedback - we apologize for this issue. Flash Cart does provide an in-app alert that the cross-sell threshold has been reached, however per your feedback, we have also activated an additional email alert.

In case our support response didn’t reach you yesterday, we’ve also credited your account for one month. We appreciate your business and hope this resolves your issue!