Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 26, 2022

Thanks Andy, he is very reliable partner, he has helped me several times with many problems and always in a very timely manner.

BAGSMART
United States
25 minutes using the app
Flash Search replied September 27, 2022

Thanks so much for giving us a wonderful review. That certainly motivates us to keep making products and services better.

Best regards,
Flash Search Team

September 8, 2022

Anna has been excellent at assisting me with all the needs for my store. She is very accommodating and patient and an expert at her job. She's brilliant!

Queen's Harvest
Australia
16 minutes using the app
Flash Search replied September 8, 2022

Thanks so much for giving us a sweet review. That certainly motivates us to keep making products and services better.

January 5, 2023

This app is awesome and Andy really helped me out with the whole process
I truly appreciate the support team!

BingBangLighters
United States
14 minutes using the app
December 21, 2022

Such an amazing and easy to use app. And when I needed assistance, Andy was quick to answer my questions and help me out. Great job, Andy! Many thanks!

Crochetree
United States
9 minutes using the app
September 30, 2022

Very good search app. It does exactly what it says it does. Helps me understand what people are actually looking for

Trendly
France
8 minutes using the app
September 16, 2022

Great customer service! They are always ready to help you. Thank you Andy for helping me solve issues!!

Zense
Netherlands
1 minute using the app
Flash Search replied September 25, 2022

Thanks a ton for your awesome review! We're so glad to hear that you love our app and our support. That certainly motivates us to keep making products and services better.

Cheers!
Flash Search Team

October 2, 2021

The app just hang and I had to wait for an hour. It simply does not work for me. Hope I can find a better one.

Emil Linh
Vietnam
3 minutes using the app
Flash Search replied May 12, 2023

Hi,

I'm Anna from Flash Search support team. I hope you are doing fine.
I started to work for Flash Search team for a few months and I feel it's not fair to the whole team's effort to read this review of yours, so I decided to reply so that other customers can read it and they can better understand about it.

First of all, I want to say apologize for the bad experience while using the app. It has been a long time since when you leave this feedback to us. We didn't reply to anything because you closed the store right after leaving this review. Also, I see you uninstalled the app after installing it only "3 MINUTES", but you say the app hang and you have to wait for "1 HOUR", this is ridiculous. Also, we have the live chat support system and we work in the same time zone as you, I wish you contacted us when you had the issues before.

I really hope you can read this and if you ever reopen the store in the future, hope you will try our app one more time and give us the opportunity to assist you. I hope then you will get more satisfied with us <3

Best Regards,
Anna