Overall rating
Counts per rating level
  • 69% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 23% of ratings are 1 stars
January 13, 2017

Took less than 10-minutes to get setup and I began seeing sales within a few hours. Love the dynamic product ads on Facebook, and we've been seeing solid results from Instagram too.

Personalize 2
United States
About 6 years using the app
June 21, 2019

I used this app to implement manual advanced matching and that has also helped me correct some lingering FB pixel issues. Support has been good and Zach is great. I think this is a great time saver and something that can help you improve on ad performances in a small way but don't expect to double or triple ROAS just by using this app.

Maelove Skincare
United States
Almost 2 years using the app
April 6, 2016

The best money can buy! Have a question? Zach answers it immediately!

United States
Over 4 years using the app
June 1, 2016

Flightplan has proven to be an efficient and effective marketing tool for Birdwell. With an easy setup and very little ongoing overhead, Flightplan drives massive impact. The ROI has been exponential and decision to continue funding a no-brainer.

Birdwell Beach Britches
United States
Over 3 years using the app
August 14, 2017

I love this app! It's been great for my business in showing positive ROI each month. It's free and I only pay for my ads. Highly recommended to fashion companies looking to recapture sales from visitors who didn't purchase.

Kai Lani
United States
Over 1 year using the app
January 13, 2017

Flightplan is the best. We tried 3-4 different apps before setting on this one. Easy install and the support is excellent. Our initial campaigns are returning about $100 for every $15 we invest in retargeting. We're thrilled.

United States
About 1 year using the app
January 13, 2017

Incredible app. Best Facebook/Instagram retargeting app we've used in our 8 years on Shopify. Support is phenomenal. We've been using it for over a year and we're seeing a 8x-9x return on average.

Mermaid Pillow Co
United States
11 months using the app
May 23, 2016

This is an AMAZING product. I have yet to see another plugin that can have your catalog setup in 5 MINUTES!!!. Zach and the staff at Flightplan are extremely responsive to customer service issues and proactive in adding new features. I would definitely recommend if you are serious about converting sales via Facebook.

United States
4 months using the app
January 11, 2016

Despite this not being the solution i was looking for right now, Zach is very helpful and prompt in his responses to setup queries.
This is a retargeting app for large businesses who prefer a upfront management fee compared to a percentage fee charged by many smaller retargeting apps.
Thanks Zach and I wish you all the best :)

Vinyl Record Art Nz
New Zealand
5 days using the app
October 21, 2016

While easy to set up and use, it lacked several important features. We were unable to pick and choose specific products to show or not show. For instance, we did not want to show summer related items in the Fall or Winter, however, the only solution they offered was to make those items unavailable in our store. Obviously, this is unacceptable.

Additionally, the dashboard crashed frequently and half of the analytics did not show up. On the note of analytics, their "click through" and ROI numbers never matched what Facebook's own pixel indicated. While we use Flightplan for almost a year, we just decided to look elsewhere for our retargeting business.

Lily Val
United States
9 months using the app