Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

Pricing
Free plan available. Free trial available.
Rating
4.8 (121)

On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT

Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features.

Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more
  • AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
  • Automatically detects the personality of your brand & can be fine-tuned.
  • Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
  • Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
  • NEW Channels: Instagram, WhatsApp, Facebook, Zendesk, Gorgias, Gmail, Outlook

Languages

English, German, Dutch, French, Portuguese (Brazil), Portuguese (Portugal), Italian, Spanish, Polish, and Czech

Works with

  • Shopify Flow
  • Shopify Admin
  • Gmail
  • Gorgias
  • Instagram
  • Outlook
  • WhatsApp
  • Zendesk

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 AI Interactions / month
  • Up to 1,000 products
  • Live in 30 minutes: AI learns your store
  • ------------------------------
  • Leading AI Chat & AI Search
  • Mail/Ticket AI, WhatsApp, Instagram, FB
  • Unlimited Routings, Live Chat, Trackings
  • Startup 🇪🇺 GDPR & AI-Act ✓

AI Starter

$49 / month

Additional 100 AI Interactions for $15. Prefer unlimited? Schedule a demo for an Unlimited plan with ROI guarantee.

Features

  • 500 AI Interactions / month
  • 3,000 products
  • Live in 30 minutes: AI learns your store
  • ------------------------------
  • Maximum accuracy with Knowledge Graph
  • Nightly refresh of all store data
  • Add your own knowledge & content

7-day free trial

AI Pro

$129 / month

Additional 200 AI Interactions for $30. Prefer unlimited? Schedule a demo for an Unlimited plan with ROI guarantee.

Features

  • 1,300 AI Interactions / month
  • 10,000 products (more possible)
  • Live in 30 minutes: AI learns your store
  • ------------------------------
  • Maximum accuracy with Knowledge Graph
  • Nightly refresh of all store data
  • Add your own knowledge & content

7-day free trial

AI Leader

$299 / month

Additional 300 AI Interactions for $60. Prefer unlimited? Schedule a demo for an Unlimited plan with ROI guarantee.

Features

  • 3,000 AI Interactions / month
  • 30,000 products (more possible)
  • Live in 30 minutes: AI learns your store
  • ----------------------------------------
  • Maximum accuracy with Knowledge Graph
  • Nightly refresh of all store data
  • Add your own knowledge & content

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (121)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-quality, human-like support tool that handles complex, technical, and product-specific questions, product discovery, and order issues better than other bots. Setup is easy yet highly customizable, with strong multilingual support and accurate product recommendations. Many report major drops in tickets and calls, fast 24/7 responses, fair pricing, strong privacy compliance, and responsive, proactive support.

August 20, 2026

We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.

EU - EOS Store
Germany
11 days using the app
July 21, 2026

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

FMW Fasteners
United States
7 months using the app
September 14, 2026

The application is very smart and efficient and can read and memorize your website correctly,very good one

Idole Lebanon LLC
United States
1 day using the app

Support

App support provided by Flyweight GmbH.

Developer

Flyweight GmbH

Jungbuschstraße 28, Mannheim, 68159, DE

Launched

July 23, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store, Shopify admin

  • View products

    Products, collections

  • Edit orders

    All order history, draft orders

  • View Online Store

    Online Store pages, theme

  • View Shopify admin

    Legal policies

  • View other data

    Locales, Shopify Markets settings

More apps like this

4.8 out of 5 stars 1357 total reviews • Free plan available
Live chat, Helpdesk and an AI chatbot that sells and supports
4.9 out of 5 stars 1895 total reviews • Free plan available
AI chat, livechat & helpdesk: AI omnichannel inbox for sales
4.3 out of 5 stars 708 total reviews • Free trial available
Save time with AI customer support and live chat.

Want to add an app?

Try Shopify free for 3 days