Flyweight AI Chatbot & AI Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free plan available. Free trial available.
- Rating
- 4.8 (103)
- Developer
- Flyweight GmbH
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NEW! Authentic AI Chatbot - Boost Sales & Support with AI Chatbot Conversations | Graph & ChatGPT
Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features.
- AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
- Automatically detects the personality of your brand & can be fine-tuned.
- Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
- Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
- Enhanced Analytics: Filter and analyze complaints, sales & support interactions.
Languages
English, German, Dutch, French, Portuguese (Brazil), Portuguese (Portugal), Italian, Spanish, Polish, and Czech
Works with
- Shopify Flow
- Shopify Admin
- Georgias
- Zendesk
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Try for Free
Free
Features
- Unlimited AI testing in Preview
- Initial Training & Knowledge Graph
- Auto-trained on entire store & brand
- On Brand AI ready within 30-90 minutes
- German Startup - GDPR & AI-Act ✓
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- To use AI live → Paid plan
- To activate daily refresh → Paid plan
AI Starter
$1 / month
Additional 3,000 visitors for $10
Features
- 1,500 visitors / month
- Up to 3k products ($5 per +1,000)
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- AI trained on store (nightly refresh)
- Maximum accuracy with Knowledge Graph
- Unlimited AI Chats & AI Searches
- Unlimited Live chats & Brand Personality
- Unlimited routing incl. Order-Tracking
7-day free trial
AI Pro
$100 / month
Exceeding 1,000 AI Answers: $30 per additional 200 AI Answers. Discounted plan for more volume available in-app.
Features
- Unlimited visitors
- Up to 10,000 products ($5 per +1,000)
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- All features from "AI Starter" plan
- Unlock all channels (soon)
- Add external data: Zendesk knowledge
- More products possible (1 Million+)
- Onboarding & AI Performance call
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (103)
The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.
Thanks for the honest feedback - it was a fair criticism, and you weren’t the only one who raised it.
We’ve since introduced pricing options based on AI interactions only, with unlimited visitors included. So no matter how much traffic your ads or viral content drive, you’re not charged for it - you only pay when the AI actually does work.
If you ever want to give it another look, we’d be happy to have you back :)
Game changer for our CX team. We integrated Flyweight across our Shopify Plus store and the impact was immediate — faster response times, fewer tickets hitting our human agents, and customers actually getting helpful answers. The AI handles product questions, order status, and routine inquiries without feeling robotic. Setup was straightforward and the team has been responsive whenever we've needed support. If you're running a DTC brand at scale and looking to elevate your customer experience without ballooning headcount, this is it.
so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.
Support
App support provided by Flyweight GmbH.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store, Shopify admin
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View products
Products, collections
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Edit orders
All order history
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Locales, Shopify Markets settings
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