Flyweight AI Chatbot Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (125)
Refine
-
By rating
We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.
Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.
Early days but very easy to setup and so far very effective.
Flyweight was up and running in no time! Setup couldn't be easier, and the result speaks for itself. We were able to customize every relevant design element, and our customers started using the live chat from day one. The Flyweight team also provides excellent support, whether it's setting up custom routings or building individual solutions. Highly recommended!
se ben dettato è fantastico peccato per il limite dei 5000 caratteri. Per quanto riguarda i costi è assurdo che prenda in esame gli accessi e non le conversazioni. Speriamo venga risolto questo limite.
so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.
I think this is incredible! Well implemented, well thought out and excellent interface.
Great App and professional customer service.
The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.
Thanks for the honest feedback - it was a fair criticism, and you weren’t the only one who raised it.
We’ve since introduced pricing options based on AI interactions only, with unlimited visitors included. So no matter how much traffic your ads or viral content drive, you’re not charged for it - you only pay when the AI actually does work.
If you ever want to give it another look, we’d be happy to have you back :)
As a company we tried a few others A.I Chatbot but they just did not measured up. Flyweight is the champion of them all.