Flyweight AI Chatbot | AI Chat
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Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this AI chatbot for its efficient customer support, which quickly handles a high volume of queries, allowing them to focus on other business areas. They appreciate its advanced AI, customization options, easy integration, and minimal setup. The supportive customer service and cost-effective plans are also noted, along with its role in enhancing customer engagement and compliance with data protection regulations.
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It's a great AI chat bot, does everything well, and is very smart. It understands context better than other AI bots I have tested and gives smarter answers to customers. But my only gripe is the subscription model. I don't think the impressions subscription model is a good one, it makes no sense to me. I calculated, and based on our impressions count at around (2.5K to 3.5K a day), even the $99 package is not going to cover it. We are going to be paying $200+ just to run this bot on our site. If it were a subscription model based on how many conversations a person initiates with a bot, that would have been much better for us.
I would encourage the devs to change their subscription model.
Have been looking for a bot that really engages. Have tried multiple and always find some limitations. Just discovered Flyweight and had a 45 minute meet/chat with Mathias. Showed me the full potential which is beyond expectations. You can really narrow down so the AI can concentrate on specific areas and appear when necessary. The pricing model is so good too. Plus they are still working on lots of new functionalities with Shopify Integration which are going to put them as a leader in Chatbots. Definitely recommend!
I installed, set up, and tested the application with hundreds of questions, including tricky ones, and I find the app really great! You don't need to train the app; it connects automatically to your store and collects all the information. I'm happy with it, and on top of that, the subscription plans are fair, allowing a new store like mine to test it without a high cost and to gradually grow for just 1 dollar per month subscription. I think it's a smart approach.
We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us.
We have so much more free time now that we're not constantly answering phone calls of things that are handled by this app.
This is a true five star app and support is fantastic. The only con I could find with this app is that they charge a commission on our plan which takes 1.5% of the sale price. In my opinion, it should just be a flat rate for the monthly with no commission. Other than that, though great app.
This app has genuinely transformed the way we connect with our customers. What started as a simple chat tool quickly became an essential part of how we present our brand. The level of customization is remarkable — we were able to create an assistant that feels personal, warm, and aligned with who we are as a company.
What stood out most was how seamless everything felt. The experience of shaping our assistant’s personality, tone, and appearance was surprisingly meaningful. It allowed us to bring our brand to life in a way that feels human and thoughtful, not just functional.
Our customers now receive support that is calm, professional, and reassuring — exactly the experience we hoped to deliver. This app has added a depth of connection and trust to our store that we didn’t think was possible through AI.
Truly impressed, and deeply grateful for what this tool has made possible.
Wir haben ein paar Chatbots geteste und Flyweight AI ist wirklich zu emfehlen.
Super Funktionalität, tolles Onboarding Gespräch, sehr leicht anpassbar und indivdualisierbar. Wir sind gespannt, wie der Chatbot von unseren Kund:innen angenommen wird.
I have to say that I am very impressed! The chatbot has learnt everything about my store and the interactions and responses to questions are fantastic! Very pleased that I decided to try Flyweight AI Chat
I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.
First experience is great: also happy with the guardrails, so it won't get out of control