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I am giving 5 stars just for the set up, its literally one click!!! After a 2 hour wait for the data to load and the chatbot to be ready, we were thrilled to see how gorgeous the default design is and how spot on the answers are. We made a few minor tweaks to the rules and are testing it now, so far its been outstanding!!
Definitely one of the best AI app in the market. I made mine being witty and funny - the AI definitely exceeded my expectations. It is so interactive that the customers just keep asking questions just to get the witty responses. I would have given it a 10 if available! The only one comment is it doesn't allow human agent, so not to remove the human interaction from the equation, I have to install another app. But this one is the best. You don't have to set-up anything or manually do anything, it does everything Very genius!!!!
Update: The team successfully integrated the live chat feature into the app using a link. I’ve hidden the other app so that we only receive notifications when customers specifically want to chat with an agent. Remarkably, in under two days, the team resolved an issue that would have taken over a week with a much more expensive app—or in some cases, they might have just said "Not possible" outright. I can really say hats off to this app!!
Amazing Amazing Amazing! The setup was super easy and the answers are just awesome! Edit after some testing: The answers are really reliable. I thought the AI was off on a couple of answers, but the support team helped track down the source URLs of those, and it turned out some outdated pages from us were still online
I’m super impressed by this AI chatbot! It acts as our 24/7 concierge for selling jewelry, offering the most natural conversations I’ve ever experienced from an AI. Setting it up was easy, just one click, with many design options to seamlessly integrate it with our Shopify store. I have to give a shout-out to the Flyweight support team too - I had some extra design requests, and they were fulfilled within 24 hours. Can totally recommend it!
This app just blows my mind, it's super easy to install and set up, and it works like a charm. Keep up the great work!
Toller Chatbot, unsere Kunden freut es. Der Setup und die Einbindung in Shopify ist sehr einfach, bei uns hat es nach dem installieren ungefähr 2 Stunden gedauert bis wir den Chatbot testen konnten. Schon bei den ersten Testfragen hat man gemerkt wie fundiert die Antworten sind, wir haben den Chatbot daraufhin in Shopify live geschaltet und es bis heute nicht bereut.
Wir testen die AI aktuell in unserem deutschen Shop: die Integration mit der Shopify App ist sehr einfach und die Qualität der Chatbot Antworten ist wirklich überragend! Uns ist besonders wichtig, dass der Chatbot nicht nur bei der Produktberatung unterstützt, sondern auch im Supportfall Kunden an die richtige Stelle weiterleitet. Zum Beispiel sollen Retourenanfragen direkt an unser Retourenportal geschickt werden, und alles andere an unseren WhatsApp-Support. Mit dem Routing in der App lässt sich das sehr einfach umsetzen.
Richtig guter Chatbot mit top Support! Am besten gefällt mir, dass die KI Antworten immer auf den neusten Shopify Daten basieren. Durch die Startnext Kampagne unserer neuen Apfel-Leder Sneaker kommt es häufig zu Änderungen am Listing, die spätestens nach 24h vom KI Chatbot beachtet werden (oder auf Anfrage sofort! Danke dafür!).
This chatbot has transformed my Shopify store. It engages customers perfectly and my sales have skyrocketed since I started using it!