Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

Reviews (127)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-quality, human-like support tool that handles complex, technical, and product-specific questions, product discovery, and order issues better than other bots. Setup is easy yet highly customizable, with strong multilingual support and accurate product recommendations. Many report major drops in tickets and calls, fast 24/7 responses, fair pricing, strong privacy compliance, and responsive, proactive support.

August 20, 2026

We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.

EU - EOS Store
Germany
11 days using the app
July 21, 2026

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

FMW Fasteners
United States
7 months using the app
September 14, 2026

The application is very smart and efficient and can read and memorize your website correctly,very good one

Idole Lebanon LLC
United States
1 day using the app
September 23, 2026

Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.

Tea Shop
Spain
2 days using the app
July 22, 2026

Early days but very easy to setup and so far very effective.

Organature Australia Pty Ltd
Australia
2 days using the app
July 21, 2026

Flyweight was up and running in no time! Setup couldn't be easier, and the result speaks for itself. We were able to customize every relevant design element, and our customers started using the live chat from day one. The Flyweight team also provides excellent support, whether it's setting up custom routings or building individual solutions. Highly recommended!

Flowell
United States
Over 1 year using the app
July 16, 2026

se ben dettato è fantastico peccato per il limite dei 5000 caratteri. Per quanto riguarda i costi è assurdo che prenda in esame gli accessi e non le conversazioni. Speriamo venga risolto questo limite.

Cardigliano legnami
Italy
2 days using the app
June 2, 2026

so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.

AUKSales
United States
1 day using the app
August 11, 2026

I think this is incredible! Well implemented, well thought out and excellent interface.

AbLe Cart
United Kingdom
1 day using the app
August 5, 2026

Great App and professional customer service.

CrystalPlace
United States
13 days using the app