Reviews (17)
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Fantastic , there whatsapp always answers in a timely manner,
Advanced level stuff is really good quality is great.
Shipping is a bit all over the place with the different suppliers but still a great app.
Thanks
Pearlandice
Though post-order communication is good. There is always an issue with fulfilling orders. I have had more issues than I can count due to out of stock or supplier needing more time to produce an item that shows in stock on their website. Seems like their in stock information is not accurate. This has caused unnecessary cancellations and refund issues with my customers.
My order didn't come at all (it's now been over a month) . When I tried contacting helpdesk I got no reply. I doubt I will ever receive it to be honest , it feels like I've been scammed
This app helps me a lot with my business, it's very convenient and I don't need to do most of the work. Fondmart helps me with it. Plus my sales manager, Zona, is very friendly and easy to work with.
Hi PINKHIPPO,
Thank you so much for your review!
We are so glad that you have an easy shopping experience on FondMart!
We are always trying to make your business easier with us.
We will be sure to pass on the compliment to our Zona.
If you have any questions or feedback, we are always ready to help.
Very reliable supplier with great customer service. Team is very helpful, worked with a few different account managers. Trustworthy company
Thank you so much for your review!
We are so glad that you have trust on FondMart!
Any questions or feedback, we are always ready to help.
We used this app as our supplier/distributer for our womens clothing business. Very simple and easy to use. Support staff are great with any questions you might have. Special shout out to Zona Hu our fondmart rep - she always replies quickly and always helps us find solutions to any issues we might have. Great app overall that makes things easy.
Hi Honey's Label,
Thank you so much for your review!
We are so glad that you have an easy shopping experience on FondMart!
We are always trying to make your business easier with us.
If you have any questions or feedback, we are always ready to help.
The app works perfectly with my Shopify store. I just need to import clothing to my store with clicks and sell them. It makes everything convenient and more efficient.
Thank you so much for your review! We are delighted that you enjoy FondMart so far, and we hope to continue helping grow your sales.
I used fondmart as my supplier, firstly they delivered wrong item. Now I bought a jacket in March. Haven’t received it. Made order again in April and they’ve been stuck at the sorting centre since the 11th of April when I reach out they ignore me. The after sale service is really bad. I’ve requested a refund still now answer.
I used the app, the app is good, integration seems to be working well. Jane from Fondmart reached out to me about anything she could help with. With less than an hour, we had our design drawn out and order was placed for production. Jane was absolutely wonderful and very helpful throughout the process.
Hi, fashionrunway.store
Thank you so much for your review!
We will be sure to pass on the compliment to our Jane.
We are always working hard to give our customers the best shopping experience, and we are so glad that you enjoy using FondMart!
Feel free to reach out again if you need any help. We are always ready to help you.
I am in the process of using Fondmart as my dropshipping supplier for my clothing website but I have tried contacting them a couple of times through their chatbox on the app. I have left my details both times and I haven't heard from Fondmart at all, if the non contact carries on from them then I will be very reluctant to do business with them as it could tarnish your business as you will have disgruntled customers.
And I love all the products that Fondmart offers, it's been really hard to find supplier that has cool streetwear. Fondmart has it but has terrible customer service so far...