Reviews (37)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 20, 2026

Service was quick and responsive. They performed lots of testing till they were sure all was working correctly.

Harveys
United States
15 days using the app
May 13, 2026

A functional app that is easy to use and set up. Support is helpful with testing and resolving the one issue we had as well.

Zamzows store
United States
About 3 years using the app
March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Mountainside Products - dba Greener Valley Trading
United States
Almost 7 years using the app
May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on.

There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed.

They quickly and perfectly cared for that hiccup and we're very happy with their results.

This is a flexible solution that fits our needs. Well done!

Kennedy Galleries
Canada
12 days using the app
August 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Sew Chic Interiors
United Kingdom
Over 1 year using the app
December 12, 2023

Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.

TheLifeWeCapture
United States
24 days using the app
June 27, 2023

Good app for a custom form. Customer service helped me with some issues I had using multiple forms and got it fixed promptly.

Tristar Racing Products
United States
14 days using the app
June 13, 2023

Great experience. I had an issue when first creating the form and the customer service was excellent and quick to respond and resolve the issue. They even followed up to ensure everything else went smoothly. I am using the free version and it’s perfect for what I need.

Willow+Wicker
Canada
19 days using the app
August 5, 2020

This app has provided the perfect solution for a wholesale enquiry form on our site. The team went above and beyond to ensure it integrated seamlessly into our website. 5 stars for service and follow up.

Middle Child Australia
Australia
6 days using the app
December 13, 2021

Our developers helped us set up this app for our site. We used this app for our customer service form and find it incredibly helpful and useful.

Happi Foodi
United States
4 months using the app