Reviews (39)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 13, 2026

A functional app that is easy to use and set up. Support is helpful with testing and resolving the one issue we had as well.

Zamzows store
United States
About 3 years using the app
May 20, 2026

Service was quick and responsive. They performed lots of testing till they were sure all was working correctly.

Harveys
United States
15 days using the app
March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Mountainside Products - dba Greener Valley Trading
United States
Almost 7 years using the app
May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on.

There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed.

They quickly and perfectly cared for that hiccup and we're very happy with their results.

This is a flexible solution that fits our needs. Well done!

Kennedy Galleries
Canada
12 days using the app
August 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Sew Chic Interiors
United Kingdom
Over 1 year using the app
June 24, 2020

Very good and fast customer service! Love the app! We use it daily for our website and it has been very helpful.

Northern Asset Recovery
United States
Over 1 year using the app
Edited July 22, 2022

I used this app to create a custom form for customer product registration. Simple and straightforward process and our custom form works well. Their customer service responds quickly and took care of slight adjustments to our form quickly.

Hyper Bicycles, Inc.
United States
About 1 year using the app
Edited July 19, 2019

This app was easy to install and meets all of our needs for an online form. Support replied to me within 24 hours and was very helpful in answering my questions. I highly recommend Form Builder!

Midori Bikinis
United States
About 1 year using the app
June 13, 2018

I like the app but don't like the constant pop up to give it a rating after telling asking not to show again.

Metaylor
United States
11 months using the app
June 28, 2020

Quick, professional service. Although my issue was fairly simple, it’s the details that count and the border re-sizing requested was fixed very quickly

MYKITCO.™
United Kingdom
11 months using the app