Reviews (75)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 28, 2024

I signed up for a free plan, installed the app, and set up the form, and everything was running smoothly at first. However, without any prior notice, the app suddenly stopped working. I only found out because users began informing me that they were unable to submit their forms. It turns out the company decided to eliminate the free plan without any warning. This abrupt change caused a lot of ...

San Diego Freedivers
United States
3 months using the app
MyAppGurus replied June 4, 2024

We sincerely apologize for the inconvenience caused by the recent changes to our pricing. We understand your frustration and want to make it right. Our team lead has also ...

Edited July 3, 2024

I wrote this review because the app's creators unexpectedly eliminated the free tier and started charging for their services without any prior notice.

Since posting my review, I've been bombarded with emails claiming that the issue has been resolved. However, the free tier remains unavailable, so I'm unsure what exactly they have 'fixed'. Today, I received a phone call and multiple text messages ...

Manhattan Craftworks
United States
2 months using the app
MyAppGurus replied May 16, 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive ...

Edited May 14, 2024

Created My forms in minutes, had one small issue but Ashu helped.
UPDATE: not even two weeks later I was sent a email claming based on feedback from customers like me it is more beneficial to remove the free basic tier and they are charging two different price plans. I was given one day notice about it. The inconvenience of having to set this up only for them to contact me out the blue and say ...

Mersey Spares
United Kingdom
13 days using the app
Edited May 15, 2024

It is not good at all because they didn't notify the exact time when they decide to charge. They just suspend our permission suddenly. Terrible!

GEMROCKY
Hong Kong SAR
28 days using the app
MyAppGurus replied September 14, 2024

Hello Gemrocky,

We are really sorry for the inconvenience caused to you. For the same listening to your feedback we have launched one new free plan for SMEs businesses.

...

August 28, 2023

Full of bugs, not responsive, many options don't work correctly, layout is not well aligned, some field have incorrect default options. Service doesn't answer at all. Looks like it has never been tested. I'm so disappointed and frustrated because I lost many hours setting this form up and now I need to start over with another app. Showed it to a professional dev. He couldn't believe how cheap it ...

secretsidbeautyexpert
Malta
About 4 hours using the app
MyAppGurus replied September 4, 2023

First of all, I'd like to apologize for any inconvenience you may have experienced while using our form builder app.

We value our merchants' satisfaction and strive to ...

January 17, 2024

Had issues immediately after installing it did not even bother to reach out to anyone as from reading the previous reviews there wasn't much help

Southland Distribution
United States
15 minutes using the app
MyAppGurus replied January 19, 2024

Thanks for sharing your feedback. We apologize for any inconvenience you may have faced. To better understand your specific issues and ensure they are addressed promptly, we ...

January 31, 2024

not showing on front side

Raza Gems LLc
United Arab Emirates
11 minutes using the app
MyAppGurus replied March 1, 2024

First of all, I'd like to apologize for any inconvenience you may have experienced while using our form builder app.

We value our merchants' satisfaction and strive to ...

October 9, 2023

broken. does not work anymore. do not bother...

JAVAC PTY. LTD.
Australia
2 minutes using the app
MyAppGurus replied January 5, 2024

Thank you for sharing your thoughts and rating our Form Builder App! Your feedback is highly valued as we work towards constant improvement for an enhanced customer ...