Reviews (21)
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User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys.
Recommended...!
I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!
Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already!
The mobile app works great as well!
great app. the premium feature is a must. getting all the chat transcripts is very helpful
Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.
Excellent chat for the price. Their website monitoring is quick to update. Good email forwarding to my support desk app. If you don't have a support desk they have one built in to manage emails. Chat works good quick to respond. Customer support has responded to all my questions, (and I ask A lot) very professionally and have taken care of any problems. They seem to be interested in my features request. My last chat service I used for 3 years never added any new features. I hate using service that rest on what they have done. The service is an excellent value for the $8 a month.
Loving what I'm seeing so far and their customer service is impeccable! AND I got in on the yearly discounted rate too!! Great job Formilla!!!
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
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Works great with great support. Pretty simple to set up, but support is great if you need help. Very satisfied.
