Reviews (41)
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It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
I tried several chat apps before this one and none were halfway as efficient! I love that I can chat with my customers anywhere I am via my iphone app! This is so perfect!
Awesome app! We tried many and this worked the best for us!
Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.
Just great app, easy to use, lots of great features, immediately on, greatly customisable and localized. Support is fast and perfect. Android app works great as well as desktop version. It is great to be able to chat with customers while on the go...fantastic!
I love the app! The developer called me and walked me through into installing the app. Very simple but effective app.
Very nice chat and they are great with support. Very quick to respond and get issues resolved.
App installed today, so far so good, great service, full attention. Testing the standard plan to up grade to another later.
What an absolute beauty of an App. Totally ups your customer service game.
Edit: It's now been a month since I've had Formilla live chat. I'm still blown away, it's the number one app I use on my phone because of the amazing notifications of visitor on your site in real-time. I quickly go on and see what product they are viewing and write a personalized message about the product. "Let me know If i can help you with 'product name'. I recommend this APP, it's more than a live chat, it's an entire CRM. Or just let the automated 'smart messages' do the work
I installed this app last night and have already had two chats with customers! So far so good. Easy to install and pretty intuitive. Although I have analytics connected to my site, I do like the real time tracking of customers. Hoping this will increase conversions.