Reviews (28)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 13, 2019

We have added Frankie to our updated site and are seeing great results! The support provided is fantastic and efficient - Very happy!

Annah Stretton
New Zealand
2 months using the app
May 21, 2020

Frankie’s product recommendations are a very effective addition to DecoratorsBest. The product recommendations are excellent and have produced outstanding conversions. Previously we tried other companies’ recommendations which had never had good results.

I can’t say enough about working closely with Hiplee’s team to produce the desired recommendations. They are extremely knowledgeable, reliable, and can think outside the box to achieve a superior level of excellence. I look forward to working with them again on future projects that will help grow DecoratorsBest.

DecoratorsBest
United States
7 months using the app
App Cells LLC replied June 23, 2020

It's been a pleasure working with you to provide your customers with the quality recommendations you've always wanted. Thank you for the great review.

June 3, 2020

We've been using Frankie for around 8 months now and we are very happy with our results. We have had a steady increase in conversion rate since we started and it is noticeable that our previous app's numbers have been exceeded comfortably. The developers did a great job of matching our theme and adding a few xtra features we didn't have before. Our changeover from the previous app was painless and quick. Definitely recommended.

Burkes Cycles
New Zealand
8 months using the app
App Cells LLC replied June 23, 2020

Thanks for the positive review. Great to hear that Frankie is outperforming the results from your previous recommendation app. Love your store!

January 23, 2020

Frankie has been a fabulous addition to our online store. It offers a greater level of service and thoughtfulness for the customer helping them staying longer on our site and assisting them in making better purchases. This has resulted in less returns and bigger basket sizes! An exciting opportunity to make our digital experience a little bit more like our customer facing experience which is important to our brand.

WORLD
New Zealand
5 months using the app
App Cells LLC replied January 29, 2020

We love the fact that we get to support such iconic brands and businesses like WORLD. Great to have you as a customer and looking forward to doing everything we can, to ensure you meet all your Ecommerce goals for 2020!

Edited September 2, 2020

I have to give it to them, this is easy to use, effective and their customer service is reliable and helpful, im the type of person thats difficult to deal with and with this guys all went smooth and super fast, they exceeded my expectations and helped me the extra mile with the integration to my theme, all angles covered and im very stocked to join FRANKIE!

Belial Clothing Co.
Costa Rica
15 days using the app
App Cells LLC replied September 2, 2020

Thank you for taking the time to post a review. We really appreciate it. We love helping our customers to get the very best results possible.

April 29, 2020

This app has been great for increasing our online sales on our website. The team were really helpful in setting it up and answering all our questions. Then they went through how it worked and how to do tweaks. Weekly we get an email of the increase in sales from using the ap and it's amazing, a massive increase. I would highly recommend. THANKS TEAM :-)

Bettie Monroe
New Zealand
6 months using the app
App Cells LLC replied April 29, 2020

Thank you for the review. Our team love hearing how we are genuinely helping merchants do better. Keep up the great work!

September 15, 2020

Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.

Beauti
New Zealand
11 months using the app
App Cells LLC replied September 16, 2020

Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".

June 18, 2019

We have been using this app and noticed a considerable influx in web sales immediately. Amazing customer support and a great way to bring extra excitement to the site. We like Frankie - would definitely recommend it to all size businesses - especially if you want to grow your business to the next level. KNUEFERMANN - tk store

KNUEFERMANN
New Zealand
4 months using the app
App Cells LLC replied June 27, 2019

GREAT news on the sales front! We're so pleased to be able to help such lovely customers as you, succeed online. Thanks for posting the feedback.

August 25, 2019

We have tried a number of recommendation apps, and Frankie has so far surpassed our expectations (and the performance of all others). They have created a superb app, with a fantastic weekly email update and an ultra-responsive support team, I highly recommend utilising them as part of your website sales platform.

Golf Warehouse NZ
New Zealand
About 2 months using the app
Edited July 19, 2019

Working with the Frankie team has been 100% awesome. The Frankie App magically recommends products to our customers that appeal to them. It has increased our online sales and improved our customers online experience. Its like having a friendly sales assistant for your online shop. Get on it!!

Good As Gold
New Zealand
6 months using the app
App Cells LLC replied July 15, 2019

We're so pleased to hear that personalization is working well for your shoppers. Thank you.