Wouldn't work, was stuck on loading data for two days. Reached out to support and got no review. Very disappointing because it looked like it was going to be a great app.
We have received your support request today and are reviewing. We'd work to resolve your issue. It could be a hiccup with the installation process. We have sent you an email and will ask for more information.
Hopefully after we fix the issue, you'll get a better experience and the value of the app!
Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!
We love supporting merchants like you! Thanks for the positive review!
I really love this app because it makes sales. Got to say, can't believe just how seamlessely the install process was. No one can tell I'm using personalized recommendations in my native theme. Plus, their support tem is brilliant!
Terrific up-sell solution for our small store. Frankie automagically makes relevant selections that result in those precious extra sales - great ROI on the monthly investment. Setup almost seems too easy and support is excellent - Tom is a helpful and friendly guy!
We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.
App seems to be working well. The best part is their customer service (I've had the pleasure of dealing with Bunty) and he is always quick to respond to messages and emails and is very helpful. Thanks!
Tom has been a quick and great response!
Highly recommended - awsome support! :) Thumbs up & keep up the good work!
Wow! This is how to do a great job. These guys are great and around there this seems to be the best plugin for product recommendations. You can't do everything by yourself with this plugin but you have Frankie team that does it for you. Kind people, great product.
Just installed. So far so good. Widgets looks great, and the team behind the app even did a manual job so the widget would integrate in the theme/design. Best and fastest support I have experienced on any shopify apps!
Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.
Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".