Reviews (28)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 15, 2020

Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.

Beauti
New Zealand
11 months using the app
App Cells LLC replied September 16, 2020

Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".

March 26, 2020

This is a great app, loads of customizations available, bust most importantly it works. Upsell and top picks have an excellent conversion rate - better than previous recommendation apps I have used. The AI knows...

Empire Skate
New Zealand
10 months using the app
App Cells LLC replied March 30, 2020

Great to hear how well Frankie is working for your store. We really appreciate you taking the time to post a review. Our team are really motivated to help merchants like you. All the best.

Edited September 2, 2020

I was looking for a new recommendation app for my store and Frankie ticked all the boxes. I decided to give it a shot and was gladly surprised with the prompt and professional support as well as how intuitive the app dashboard is. I can highly recommend this app!

ChokeSports
United States
8 months using the app
App Cells LLC replied January 29, 2020

Hi JP, thanks for sharing your own personal recommendation of Frankie and for posting the positive review! We love the fact that you're making use of our Klaviyo-Frankie integration. Great to be supporting your business.

June 3, 2020

We've been using Frankie for around 8 months now and we are very happy with our results. We have had a steady increase in conversion rate since we started and it is noticeable that our previous app's numbers have been exceeded comfortably. The developers did a great job of matching our theme and adding a few xtra features we didn't have before. Our changeover from the previous app was painless and quick. Definitely recommended.

Burkes Cycles
New Zealand
8 months using the app
App Cells LLC replied June 23, 2020

Thanks for the positive review. Great to hear that Frankie is outperforming the results from your previous recommendation app. Love your store!

May 21, 2020

Frankie’s product recommendations are a very effective addition to DecoratorsBest. The product recommendations are excellent and have produced outstanding conversions. Previously we tried other companies’ recommendations which had never had good results.

I can’t say enough about working closely with Hiplee’s team to produce the desired recommendations. They are extremely knowledgeable, reliable, and can think outside the box to achieve a superior level of excellence. I look forward to working with them again on future projects that will help grow DecoratorsBest.

DecoratorsBest
United States
7 months using the app
App Cells LLC replied June 23, 2020

It's been a pleasure working with you to provide your customers with the quality recommendations you've always wanted. Thank you for the great review.

April 29, 2020

This app has been great for increasing our online sales on our website. The team were really helpful in setting it up and answering all our questions. Then they went through how it worked and how to do tweaks. Weekly we get an email of the increase in sales from using the ap and it's amazing, a massive increase. I would highly recommend. THANKS TEAM :-)

Bettie Monroe
New Zealand
6 months using the app
App Cells LLC replied April 29, 2020

Thank you for the review. Our team love hearing how we are genuinely helping merchants do better. Keep up the great work!

Edited July 19, 2019

Working with the Frankie team has been 100% awesome. The Frankie App magically recommends products to our customers that appeal to them. It has increased our online sales and improved our customers online experience. Its like having a friendly sales assistant for your online shop. Get on it!!

Good As Gold
New Zealand
6 months using the app
App Cells LLC replied July 15, 2019

We're so pleased to hear that personalization is working well for your shoppers. Thank you.

January 23, 2020

Frankie has been a fabulous addition to our online store. It offers a greater level of service and thoughtfulness for the customer helping them staying longer on our site and assisting them in making better purchases. This has resulted in less returns and bigger basket sizes! An exciting opportunity to make our digital experience a little bit more like our customer facing experience which is important to our brand.

WORLD
New Zealand
5 months using the app
App Cells LLC replied January 29, 2020

We love the fact that we get to support such iconic brands and businesses like WORLD. Great to have you as a customer and looking forward to doing everything we can, to ensure you meet all your Ecommerce goals for 2020!

February 20, 2020

Frankie has been a huge help to grow our online business. We are really impressed & the team were extremely supportive in setting up & providing ongoing support.

RPM Clothing
New Zealand
4 months using the app
App Cells LLC replied March 25, 2020

Big shout out to the team at RPM. Thanks for taking the time to post a review. Love ya work!

June 18, 2019

We have been using this app and noticed a considerable influx in web sales immediately. Amazing customer support and a great way to bring extra excitement to the site. We like Frankie - would definitely recommend it to all size businesses - especially if you want to grow your business to the next level. KNUEFERMANN - tk store

KNUEFERMANN
New Zealand
4 months using the app
App Cells LLC replied June 27, 2019

GREAT news on the sales front! We're so pleased to be able to help such lovely customers as you, succeed online. Thanks for posting the feedback.