Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited March 25, 2020

Works very well, speed is very good and it syncs with all my apps even email
marketing! Love this app

Sportzzheads Athletic Apparel
United States
10 months using the app
App Cells LLC replied March 25, 2020

Thanks for taking the time to post a review - we really appreciate it. It's great to hear that Frankie is working so well for you. We look forward to continuing to support you as a customer.

Edited September 2, 2020

I was looking for a new recommendation app for my store and Frankie ticked all the boxes. I decided to give it a shot and was gladly surprised with the prompt and professional support as well as how intuitive the app dashboard is. I can highly recommend this app!

ChokeSports
United States
8 months using the app
App Cells LLC replied January 29, 2020

Hi JP, thanks for sharing your own personal recommendation of Frankie and for posting the positive review! We love the fact that you're making use of our Klaviyo-Frankie integration. Great to be supporting your business.

June 27, 2019

We've found great results with Frankie. Really happy with the app! The personalised recommendations have been really great for our customers.

BLACKBOXBOUTIQUE
New Zealand
7 months using the app
App Cells LLC replied June 28, 2019

Very happy to be helping your customers find what they're looking for with Frankie's personalized recommendations. Thanks for taking the time to post a review.

May 21, 2020

Frankie’s product recommendations are a very effective addition to DecoratorsBest. The product recommendations are excellent and have produced outstanding conversions. Previously we tried other companies’ recommendations which had never had good results.

I can’t say enough about working closely with Hiplee’s team to produce the desired recommendations. They are extremely knowledgeable, reliable, and can think outside the box to achieve a superior level of excellence. I look forward to working with them again on future projects that will help grow DecoratorsBest.

DecoratorsBest
United States
7 months using the app
App Cells LLC replied June 23, 2020

It's been a pleasure working with you to provide your customers with the quality recommendations you've always wanted. Thank you for the great review.

September 17, 2019

I tried several up-sell apps, and keep Frankie only. It looks good, easy to implement, and make me sell more from day 1. Every online store need an AI salesman inside, give Frankie a shot.

語時設計
Taiwan
6 months using the app
March 30, 2020

fast support. awesome service. I can recommend it. It is far better than any other app I tried so far that shows personalized recommandations.

Claudias Health Shop
Germany
6 months using the app
App Cells LLC replied March 30, 2020

It's a pleasure providing you and your team support. Thanks for the review and the great feedback. Happy selling!

Edited July 19, 2019

Working with the Frankie team has been 100% awesome. The Frankie App magically recommends products to our customers that appeal to them. It has increased our online sales and improved our customers online experience. Its like having a friendly sales assistant for your online shop. Get on it!!

Good As Gold
New Zealand
6 months using the app
App Cells LLC replied July 15, 2019

We're so pleased to hear that personalization is working well for your shoppers. Thank you.

October 22, 2019

We have used Frankie app for five months and achieved a 5.2% conversion rate when using the app. The team are super helpful and supportive with getting setup and providing ongoing advice regarding the app. I recommend this app to anyone trying to improve their conversion rate.

hej hej
New Zealand
6 months using the app
April 30, 2020

Frankie has provided measurable results that other recommendation apps we tried did not. Their analytics are more in depth. The team is extremely helpful and responsive. I'm very happy with Frankie and excited to see how the product develops even further.

No Shave Life LLC
United States
5 months using the app
App Cells LLC replied May 6, 2020

Thanks for the positive review. We work hard to provide measurable results. We really appreciate you sharing your experience.

January 23, 2020

Frankie has been a fabulous addition to our online store. It offers a greater level of service and thoughtfulness for the customer helping them staying longer on our site and assisting them in making better purchases. This has resulted in less returns and bigger basket sizes! An exciting opportunity to make our digital experience a little bit more like our customer facing experience which is important to our brand.

WORLD
New Zealand
5 months using the app
App Cells LLC replied January 29, 2020

We love the fact that we get to support such iconic brands and businesses like WORLD. Great to have you as a customer and looking forward to doing everything we can, to ensure you meet all your Ecommerce goals for 2020!