Reviews (53)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 4, 2020

If I could give this app 20 stars, I would. Let me start off by saying that Bunty is amazing. I downloaded this app and within 3 hours I had a personalized email from Bunty welcoming me. Bunty was very good at explaining the app and how things would roll out. Bunty also noticed a tech glitch (that had nothing to do with the Frankie app) and suggested I have it looked at. I told him that I was aware and was waiting to hear back from support. Bunty then OFFERED.....OFFERED to take a look at it and fix it if he could. What can I say, going above and beyond isnt even enough to describe how helpful the people who run this app are. They'll support you any way that they can, even if its not a part of their app. Im sticking with this app. They want their users to make money, and will support them any way that they can Thank you Bunty! (BTW, I still have not heard back from the app owners of the tech glitch.) Thants ok, Bunty to the rescue! Personalized app----Personalized Service.. Win Win!

Lena Lulu
United States
About 2 months using the app
App Cells LLC replied April 6, 2020

We love helping our customers and love it, even more, when they take time to post a review. Thanks for taking the time to share your experience. All the very best.

Edited November 4, 2020

App seems to be working well. The best part is their customer service (I've had the pleasure of dealing with Bunty) and he is always quick to respond to messages and emails and is very helpful. Thanks!

CKKPRODUCTSLLC
United States
About 1 month using the app
October 20, 2021

I really love this app because it makes sales. Got to say, can't believe just how seamlessely the install process was. No one can tell I'm using personalized recommendations in my native theme. Plus, their support tem is brilliant!

tide0
China
About 1 month using the app
April 19, 2020

1st time an APP that works PERFECT OUT OF THE BOX! and yet developer dont yet come edit theme to the most perfect way, iam ansious to see after developer touch the theme ahah :) super!

TuaPrata
Portugal
26 days using the app
App Cells LLC replied April 29, 2020

Our developers who have worked so hard to make Frankie the best recommendation app are so pleased to receive your review. Thank you!

August 15, 2019

This app is amazing!!!
It does exactly what it says, it's very reasonably priced for what you get in return and the service is amazing. I had a few changes I needed with the placement of some of the products and the developer jumped on it right away and helped with everything !!! I literally did not need to lift a finger!!!
VERY VERY IMPRESSED with the help I received.

Lavendeya
Canada
14 days using the app
June 3, 2020

We've been using Frankie for around 8 months now and we are very happy with our results. We have had a steady increase in conversion rate since we started and it is noticeable that our previous app's numbers have been exceeded comfortably. The developers did a great job of matching our theme and adding a few xtra features we didn't have before. Our changeover from the previous app was painless and quick. Definitely recommended.

Burkes Cycles
New Zealand
8 months using the app
App Cells LLC replied June 23, 2020

Thanks for the positive review. Great to hear that Frankie is outperforming the results from your previous recommendation app. Love your store!

Edited April 6, 2020

They made a quick update to seamlessly work with wholesale gorilla in under 30 min. Amazing service!

Anaya Home
United States
7 days using the app
App Cells LLC replied April 6, 2020

Our support team loves turning around our customers' requests quickly. We understand and appreciate the importance of your business. We'll always do our best for you. Thanks for taking the time to post a review.

May 20, 2020

Frankie, was amazing, it increased our conversion rate straight out of the box. Many of our products have gone from marginal to yielding a healthy ROI with Frankie. A must have if you are serious about competing in a crowded market space.

The Wine List
New Zealand
7 days using the app
App Cells LLC replied May 20, 2020

Thanks for the great review. We love the look for your store and think your data-driven approach to Ecommerce will serve you well. Happy Selling.

April 19, 2020

this is the second store were we apply this! its the 1st time an APP that works PERFECT OUT OF THE BOX! and yet developer dont yet come edit theme to the most perfect way, iam ansious to see after developer touch the theme ahah :) super!

your925silver
Portugal
4 days using the app
App Cells LLC replied April 29, 2020

Thanks for taking the time to post a review. We really appreciate it. Yes, we have invested a lot of effort into making Frankie work right from installation. We want you to have the best possible experience right from the start. So happy that you are pleased!

May 5, 2020

Really great support with Dev. We explored how our site could work. Really appreciated the feedback and availability of the Developers.

ISS Automotive Solutions
United States
4 days using the app
App Cells LLC replied May 6, 2020

Our Developers were most appreciative of your positive feedback. Thank you for taking the time to share your experience.