Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 19, 2019

The Frankie team are sooo helpful and hands on. They really understand what drives people to buy - would thoroughly recommend.

nisa
New Zealand
5 months using the app
App Cells LLC replied February 19, 2020

Thanks for the lovely review. Let us know if you have any more questions or if we can help in any way.

February 2, 2020

Great app. Recommendations really make sense. It makes sales. Support is there when you need it. Try it.

Beast Factor
United States
4 months using the app
App Cells LLC replied February 19, 2020

Thanks for your review. Great to hear that Frankie is making more sales for your store. Let us know if we can be of any further help.

August 16, 2019

The support I have received from Frankie has been 5 star and Bunty who has inserted and customized the app has been brilliant, I couldn't recommend them enough.
Thank you guys

Art Fever
United Kingdom
4 months using the app
App Cells LLC replied February 20, 2020

Thanks for the positive 5-star review. Bunty and the support team were thrilled to receive it.

February 20, 2020

Frankie has been a huge help to grow our online business. We are really impressed & the team were extremely supportive in setting up & providing ongoing support.

RPM Clothing
New Zealand
4 months using the app
App Cells LLC replied March 25, 2020

Big shout out to the team at RPM. Thanks for taking the time to post a review. Love ya work!

Edited September 2, 2020

I have to give it to them, this is easy to use, effective and their customer service is reliable and helpful, im the type of person thats difficult to deal with and with this guys all went smooth and super fast, they exceeded my expectations and helped me the extra mile with the integration to my theme, all angles covered and im very stocked to join FRANKIE!

Belial Clothing Co.
Costa Rica
4 months using the app
App Cells LLC replied September 2, 2020

Thank you for taking the time to post a review. We really appreciate it. We love helping our customers to get the very best results possible.

Edited May 12, 2020

Best App and Best Support. It is certainly an app that you must have on your website. It is nice to see this quality of Apps in the Shopify App Store.

Trailsports.cl
Chile
2 months using the app
App Cells LLC replied May 20, 2020

Thank you for taking the time to post a review. We really appreciate it. We're so glad to see Frankie helping your store.

September 10, 2019

Good results, only company I found that was able to provide a/b test to prove that their product works. And it does!

Alpha Killaz
United States
2 months using the app
July 26, 2020

Frankie has definitely helped improve my conversion rate. The best part is that the customer service is amazing. They get back to you within a few hours and make any changes requested so quickly. Thanks for all of your help Bunty! 10/10

Not So Subtle Plushies
United States
About 2 months using the app
App Cells LLC replied September 2, 2020

Thanks for the great review! It continues to give our team a great buzz to help you and other merchants improve their conversion rates.

April 4, 2020

If I could give this app 20 stars, I would. Let me start off by saying that Bunty is amazing. I downloaded this app and within 3 hours I had a personalized email from Bunty welcoming me. Bunty was very good at explaining the app and how things would roll out. Bunty also noticed a tech glitch (that had nothing to do with the Frankie app) and suggested I have it looked at. I told him that I was aware and was waiting to hear back from support. Bunty then OFFERED.....OFFERED to take a look at it and fix it if he could. What can I say, going above and beyond isnt even enough to describe how helpful the people who run this app are. They'll support you any way that they can, even if its not a part of their app. Im sticking with this app. They want their users to make money, and will support them any way that they can Thank you Bunty! (BTW, I still have not heard back from the app owners of the tech glitch.) Thants ok, Bunty to the rescue! Personalized app----Personalized Service.. Win Win!

Lena Lulu
United States
About 2 months using the app
App Cells LLC replied April 6, 2020

We love helping our customers and love it, even more, when they take time to post a review. Thanks for taking the time to share your experience. All the very best.

Edited November 4, 2020

App seems to be working well. The best part is their customer service (I've had the pleasure of dealing with Bunty) and he is always quick to respond to messages and emails and is very helpful. Thanks!

CKKPRODUCTSLLC
United States
About 1 month using the app