Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 4, 2020

10 out of 10 for service and support, highly recommend. Good recommendations. They walk you through the set up an answer emails super fast.

Vitamins.co.nz
New Zealand
Over 3 years using the app
App Cells LLC replied May 20, 2020

Thank you for taking the time to post a review. We think you are doing some really good things. Keep up the excellent work!

October 5, 2020

Wow! This is how to do a great job. These guys are great and around there this seems to be the best plugin for product recommendations. You can't do everything by yourself with this plugin but you have Frankie team that does it for you. Kind people, great product.

Yammeya
Netherlands
Over 3 years using the app
March 15, 2021

We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.

Spectrum Collections
United Kingdom
Almost 3 years using the app
September 15, 2020

Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.

Beauti
New Zealand
Almost 3 years using the app
App Cells LLC replied September 16, 2020

Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".

February 20, 2020

This is a really solid recommendations app. It has performed consistently well with a great conversion rate.
The support that we have received from the team at Frankie has been top drawer, and any help I have needed has been provided almost immediately.
I have found this app to have a far superior conversion rate to the previous recommendations app I used. Keep up the good work!

Empire Skate
Australia
Over 2 years using the app
App Cells LLC replied February 20, 2020

We really appreciate the positive feedback from you, and all our merchants. Thanks for taking the time to post a review.

November 18, 2019

We have a huge catalog of over 1000 products, Frankie really helps us put the right product in front of the right customer. Definitely an uplift in sales after installation.

Fresh Hoods
United States
Over 2 years using the app
App Cells LLC replied February 20, 2020

Thanks for taking the time to post a review. It's supoer motivating for the team here to hear how Frankie handles your larger number of SKUs to improve your shoppers' experience.

February 20, 2020

The Frankie App is a no-brainer for anyone that wants to sell more. Easy to install and set up and there is great help on hand from the team if you want it. It creates a nice looking image gallery for your store that simply makes customer conversions increase. No downside. Strongly Recommend.

Headstart
New Zealand
Over 2 years using the app
App Cells LLC replied February 20, 2020

Great to hear that Frankie is helping your store do better. Thanks for taking the time to post a review.

May 14, 2020

I used this app a long time, this app is used convenience, but l don't know the most popular logic, doesn't know the specific logic, I also want to give five stars.

Vevor US
United States
Over 2 years using the app
App Cells LLC replied May 20, 2020

Thank you for the positive review. We are very happy to be improving your store performance. We hope the latest detailed explanation was helpful.

April 29, 2020

This app has been great for increasing our online sales on our website. The team were really helpful in setting it up and answering all our questions. Then they went through how it worked and how to do tweaks. Weekly we get an email of the increase in sales from using the ap and it's amazing, a massive increase. I would highly recommend. THANKS TEAM :-)

Bettie Monroe
New Zealand
Almost 2 years using the app
App Cells LLC replied April 29, 2020

Thank you for the review. Our team love hearing how we are genuinely helping merchants do better. Keep up the great work!

November 12, 2021

Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!

POISON ARROW RETRO
Australia
Over 1 year using the app
App Cells LLC replied November 12, 2021

We love supporting merchants like you! Thanks for the positive review!